strange Merchant error

Hi folks --

One of my clients is reporting that he sees this error message on every screen:

>/store/4.13/modules/log/elmlog.mv: Line 482: MvUPDATE: Runtime Error:
>Record is not in index

But when I visit the site, I don't see this anywhere. I'm stumped; has
anyone got an explanation/fix for this?

Oh, in case anyone else wants to have a look, try starting here:

<A HREF ="http://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Category_C ode=AL">http://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Category_C ode=AL</A>

-- and please let me know whether you see the error.

Thanks --

Kent Multer | /| P.O.Box 701895, Dallas TX 75370
Magic Metal Productions | / | (214) 570 8264 voice/fax
| | [email protected]
* Web developer/designer http://TheMagicM.com
* E-commerce and Miva
* Author, The Official Miva Web Scripting Book -- available on-line:
<A HREF ="http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA">http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA</A>

strange Merchant error



We've seen this after someone trimmed the ELM stats log dbf.

Packing the database fixed it for us.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
Miva Standard Hosting Partner - OpenUI Premier Partner
FREE MerchantHowTo.com Basic Tutorial Subscription with each hosting
account! A $49 value!
http://tinyurl.com/48nmu

Ph: 1 (866) WOLFPAW
www.wpcomp.com


> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Kent
> Sent: Thursday, May 05, 2005 1:22 PM
> To: Miva Merchant Coders
> Subject: [mrc] strange Merchant error
>
>
> Hi folks --
>
> One of my clients is reporting that he sees this error
> message on every screen:
>
> >/store/4.13/modules/log/elmlog.mv: Line 482: MvUPDATE: Runtime Error:
> >Record is not in index
>
> But when I visit the site, I don't see this anywhere. I'm
> stumped; has
> anyone got an explanation/fix for this?
>
> Oh, in case anyone else wants to have a look, try starting here:
>
<A HREF ="http://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Catego">ht tp://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Catego</A>
ry_Code=AL

-- and please let me know whether you see the error.

Thanks --

Kent Multer | /| P.O.Box 701895, Dallas TX
75370
Magic Metal Productions | / | (214) 570 8264 voice/fax
| | [email protected]
* Web developer/designer http://TheMagicM.com
* E-commerce and Miva
* Author, The Official Miva Web Scripting Book -- available on-line:
<A HREF ="http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA">http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA</A>

strange Merchant error



If he's not using the ELM logs, disable it to clear the issues. If he is
using it, try un & re-installing the module in the store.

That should sort it out. Looks like his ELM database got unsynced.

Jonathan
Driftwood Network Services


At 01:21 PM 5/5/2005, Kent wrote:
>Hi folks --
>
>One of my clients is reporting that he sees this error message on every
>screen:
>
>>/store/4.13/modules/log/elmlog.mv: Line 482: MvUPDATE: Runtime Error:
>>Record is not in index
>
>But when I visit the site, I don't see this anywhere. I'm stumped; has
>anyone got an explanation/fix for this?
>
>Oh, in case anyone else wants to have a look, try starting here:
>
><A HREF ="http://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Category_C ode=AL">http://www.pfyc.com/store/merchant.mv?Screen=CTGY&Store_Code=PFYC&Category_C ode=AL</A>
>
>-- and please let me know whether you see the error.
>
>Thanks --
>
> Kent Multer | /| P.O.Box 701895, Dallas TX 75370
> Magic Metal Productions | / | (214) 570 8264 voice/fax
> | | [email protected]
> * Web developer/designer http://TheMagicM.com
> * E-commerce and Miva
> * Author, The Official Miva Web Scripting Book -- available on-line:
> <A HREF ="http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA">http://www.amazon.com/exec/obidos/ISBN=0966103211/magicmetalproducA</A>
>
>
>