Announcement

#2 · 05-10-05, 06:47 AM

Re: Re: Customer info is shown to next user

That is normal and FWIW it happens on many sites Miva and non Miva.
Anyway. why would anyone not logout AND share a computer with others? I
mean one or the other but both? If you set the browser to delete the
cache on exit it may fix the problem on THAT PC but I would hardly worry
about others going to the library and using the public computer then not
logging out as I have a hard time believing that too many people will do
that.

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Miva HeLp! <A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>
E-commerce for the rest of us. Tutorials, articles, and tips.
Search available modules at http://mivahelp.mvcentral.com/
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

> Absolutely... www.sunstatemicro.com
> (I'm also assuming my Miva pages will speed up when I purchase my own SSL?
> I'm currently on my ISP's shared one.)
>
> Thanks again,
>

>>
>>> Thanks for the quick responses, guys. Unfortunately, I did not hard
>>> code
>>any session id's in my links... too bad, that would have been an easy
>> fix.
>>I'm stumped.
>>>
>>> Shane
>>>
>>> David P - Duvys Web Dev [email protected] Wrote:
>>> >
>>> >Do you have any static links that you manually created? Check to see
>>> if
>>you
>>> >hard coded the session Id in those links.

>>> >
>>> >
>>> >> I am a Miva newbie, please forgive my ignorance :-) I've noticed in
>>> >testing
>>> >> my store that if someone logs in but doesn't complete the checkout
>>> >process,
>>> >> and doesn't click "logout", then if someone else on that same pc
>>> goes
>>to
>>> >> "create new account", the information from the last user is shown!
>>(even
>>> >> after closing the browser) How can I get around this? I can't
>>> exactly
>>> >force
>>> >> everyone to "logout." I appreciate any advice!

#3 · 05-10-05, 10:02 AM

Re: Re: Customer info is shown to next user

Shane,

How about you provide a logout link on the invoice screen?

Jason

> I agree with you on that note, Ahmed.
>
> Thank you all for the help, I sincerely appreciate it, as I continue to
tame the beast known as Miva Merchant. (on a side note, my wife works for
findwhat, who owns miva... she gets an earful from me sometimes, lol)
>
> Shane
>
> Ahmed Saad [email protected] Wrote:
> >
> >David is right but if the basket timeout is too short it will piss off
> >customers who are doing other stuff while shopping or looking for the CC
> >or comparing gifts or...you name it! You really don't want to
> >inconvenience the many for the sake of the very very few who share a
> >computer, create an account and not logout.
> >
> >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > Miva HeLp! <A HREF
="<A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>">http://www.mivahelp.com">http://www.mivahelp.com</A></A>
> > E-commerce for the rest of us. Tutorials, articles, and tips.
> > Search available modules at http://mivahelp.mvcentral.com/
> >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> >
> >
> >> Thanks David. That helps, I don't really like it, but I feel better
> >> knowing that it is "normal" behavior." Where can I change the session
> >> timeout settings in my administration interface? All I see is basket
> >> timeout.
> >>
> >> Thanks again.
> >>
> >> Shane
> >>
> >> David P - Duvys Web Dev [email protected] Wrote:
> >>>
> >>>I just re-read your original post.
> >>>
> >>>The "create new account" link just takes you to the account page. If
> >>> someone
> >>>doesn't log out and someone else uses the same computer and clicks on
the
> >>>account page it will show the account information for the person that
is
> >>>logged in. That is normal behavior. You can set the timeout to a
shorter
> >>>time so that he will automatically get logged out after 15 minutes or
so.
> >
> >
> >
> --
> From: Shane <[email protected]>
>
>

#4 · 05-10-05, 10:06 AM

Re: Re: Customer info is shown to next user

The invoice screen should automatically log you out, no?

So it only applies to the few scenarios where someone logs in on a shared
computer and doesn't complete the order.

==================
David Perkowski
Duvys Web Development
(732) 905-0166

----- Original Message -----
From: "Jason Henderson" <[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Tuesday, May 10, 2005 2:02 PM
Subject: Re: [mru] Re: Re: Customer info is shown to next user

> Shane,
>
> How about you provide a logout link on the invoice screen?
>
> Jason
>
>
> > I agree with you on that note, Ahmed.
> >
> > Thank you all for the help, I sincerely appreciate it, as I continue to
> tame the beast known as Miva Merchant. (on a side note, my wife works for
> findwhat, who owns miva... she gets an earful from me sometimes, lol)
> >
> > Shane
> >
> > Ahmed Saad [email protected] Wrote:
> > >
> > >David is right but if the basket timeout is too short it will piss off
> > >customers who are doing other stuff while shopping or looking for the
CC
> > >or comparing gifts or...you name it! You really don't want to
> > >inconvenience the many for the sake of the very very few who share a
> > >computer, create an account and not logout.
> > >
> > >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > > Miva HeLp! <A HREF
> ="<A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>">http://www.mivahelp.com">http://www.mivahelp.com</A></A>
> > > E-commerce for the rest of us. Tutorials, articles, and tips.
> > > Search available modules at http://mivahelp.mvcentral.com/
> > >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > >
> > >
> > >> Thanks David. That helps, I don't really like it, but I feel better
> > >> knowing that it is "normal" behavior." Where can I change the
session
> > >> timeout settings in my administration interface? All I see is basket
> > >> timeout.
> > >>
> > >> Thanks again.
> > >>
> > >> Shane
> > >>
> > >> David P - Duvys Web Dev [email protected] Wrote:
> > >>>
> > >>>I just re-read your original post.
> > >>>
> > >>>The "create new account" link just takes you to the account page. If
> > >>> someone
> > >>>doesn't log out and someone else uses the same computer and clicks on
> the
> > >>>account page it will show the account information for the person that
> is
> > >>>logged in. That is normal behavior. You can set the timeout to a
> shorter
> > >>>time so that he will automatically get logged out after 15 minutes or
> so.
> > >
> > >
> > >
> > --
> > From: Shane <[email protected]>
> >
> >

#5 · 05-10-05, 10:14 AM

Re: Re: Customer info is shown to next user

If using openui, you could conditionally display a account button or a
logout button (if logged in) in the navbar from all pages.

Jason

Subject: Re: [mru] Re: Re: Customer info is shown to next user

> The invoice screen should automatically log you out, no?
>
> So it only applies to the few scenarios where someone logs in on a shared
> computer and doesn't complete the order.
>
> ==================
> David Perkowski
> Duvys Web Development
> (732) 905-0166
>
>
> ----- Original Message -----
> From: "Jason Henderson" <[email protected]>
> To: <[email protected]>; <[email protected]>
> Sent: Tuesday, May 10, 2005 2:02 PM
> Subject: Re: [mru] Re: Re: Customer info is shown to next user
>
>
> > Shane,
> >
> > How about you provide a logout link on the invoice screen?
> >
> > Jason
> >
> >
> > > I agree with you on that note, Ahmed.
> > >
> > > Thank you all for the help, I sincerely appreciate it, as I continue
to
> > tame the beast known as Miva Merchant. (on a side note, my wife works
for
> > findwhat, who owns miva... she gets an earful from me sometimes, lol)
> > >
> > > Shane
> > >
> > > Ahmed Saad [email protected] Wrote:
> > > >
> > > >David is right but if the basket timeout is too short it will piss
off
> > > >customers who are doing other stuff while shopping or looking for the
> CC
> > > >or comparing gifts or...you name it! You really don't want to
> > > >inconvenience the many for the sake of the very very few who share a
> > > >computer, create an account and not logout.
> > > >
> > > >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > > > Miva HeLp! <A HREF
> > ="<A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>">http://www.mivahelp.com">http://www.mivahelp.com</A></A>
> > > > E-commerce for the rest of us. Tutorials, articles, and tips.
> > > > Search available modules at http://mivahelp.mvcentral.com/
> > > >=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > > >
> > > >
> > > >> Thanks David. That helps, I don't really like it, but I feel
better
> > > >> knowing that it is "normal" behavior." Where can I change the
> session
> > > >> timeout settings in my administration interface? All I see is
basket
> > > >> timeout.
> > > >>
> > > >> Thanks again.
> > > >>
> > > >> Shane
> > > >>
> > > >> David P - Duvys Web Dev [email protected] Wrote:
> > > >>>
> > > >>>I just re-read your original post.
> > > >>>
> > > >>>The "create new account" link just takes you to the account page.
If
> > > >>> someone
> > > >>>doesn't log out and someone else uses the same computer and clicks
on
> > the
> > > >>>account page it will show the account information for the person
that
> > is
> > > >>>logged in. That is normal behavior. You can set the timeout to a
> > shorter
> > > >>>time so that he will automatically get logged out after 15 minutes
or
> > so.
> > > >
> > > >
> > > >
> > > --
> > > From: Shane <[email protected]>
> > >
> > >

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