Re: Customer info is shown to next user

Can you post your url - maybe we will notice something.

==================
David Perkowski
Duvys Web Development
(732) 905-0166

----- Original Message -----
From: <[email protected]>
To: <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, May 11, 2005 1:18 AM
Subject: [mru] Re: Customer info is shown to next user


> Thanks for the quick responses, guys. Unfortunately, I did not hard code
any session id's in my links... too bad, that would have been an easy fix.
I'm stumped.
>
> Shane
>
> David P - Duvys Web Dev [email protected] Wrote:
> >
> >Do you have any static links that you manually created? Check to see if
you
> >hard coded the session Id in those links.
> >
> >==================
> >David Perkowski
> >Duvys Web Development
> >(732) 905-0166
> >
> >
> >----- Original Message -----
> >From: "Shane L. Scott" <[email protected]>
> >To: <[email protected]>
> >Sent: Tuesday, May 10, 2005 9:56 AM
> >Subject: [mru] Customer info is shown to next user
> >
> >
> >> I am a Miva newbie, please forgive my ignorance :-) I've noticed in
> >testing
> >> my store that if someone logs in but doesn't complete the checkout
> >process,
> >> and doesn't click "logout", then if someone else on that same pc goes
to
> >> "create new account", the information from the last user is shown!
(even
> >> after closing the browser) How can I get around this? I can't exactly
> >force
> >> everyone to "logout." I appreciate any advice!
> >>
> >>
> >>
> >> Shane L. Scott
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >> Sun State Micro | Fort Myers, FL
> >>
> >> www.sunstatemicro.com | Ph: 239 489-3891
> >>
> >>
> >>
> >>
> >
> >
> >
> --
> From: Shane <[email protected]>
>
>

Re: Customer info is shown to next user



David is right but if the basket timeout is too short it will piss off
customers who are doing other stuff while shopping or looking for the CC
or comparing gifts or...you name it! You really don't want to
inconvenience the many for the sake of the very very few who share a
computer, create an account and not logout.

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Miva HeLp! <A HREF ="http://www.mivahelp.com">http://www.mivahelp.com</A>
E-commerce for the rest of us. Tutorials, articles, and tips.
Search available modules at http://mivahelp.mvcentral.com/
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


> Thanks David. That helps, I don't really like it, but I feel better
> knowing that it is "normal" behavior." Where can I change the session
> timeout settings in my administration interface? All I see is basket
> timeout.
>
> Thanks again.
>
> Shane
>
> David P - Duvys Web Dev [email protected] Wrote:
>>
>>I just re-read your original post.
>>
>>The "create new account" link just takes you to the account page. If
>> someone
>>doesn't log out and someone else uses the same computer and clicks on the
>>account page it will show the account information for the person that is
>>logged in. That is normal behavior. You can set the timeout to a shorter
>>time so that he will automatically get logged out after 15 minutes or so.