Credit Card Numbers In Orders

Credit Card Numbers In Orders



Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great feeling
about the order myself (which is why I wanted to verify the card with VISA).
I just e-mailed my customer in France (order was to be shipped to Morocco)
and told him that his order was being delayed while we performed a risk
analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of their
risk analysis on his card (the analysis takes a few days), and if they tell
me the card is good, am I still on the hook if it wasn't good after all? Or
would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'" <[email protected]>;
"'Miva Merchant'" <[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience.
Once had a huge order come in with shipping to Morocco but the issuing
credit card was US based. Phoned bank to tell them to call the customer
and the operator said "Maybe they're in Morocco"
I don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it).
> You will need to
> contact the customer to submit a modified order or to process
> the order
> through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



You'd still be on the hook no matter what. The system is setup so the
merchant always loses.
I find gateway risk analysis's, scores, etc to be useless
Once had my gateway give a low score to a fraud order and a high score
to a legitimate order. Last time I trust those




-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, January 07, 2004 10:32 AM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great
feeling about the order myself (which is why I wanted to verify the card
with VISA). I just e-mailed my customer in France (order was to be
shipped to Morocco) and told him that his order was being delayed while
we performed a risk analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of
their risk analysis on his card (the analysis takes a few days), and if
they tell me the card is good, am I still on the hook if it wasn't good
after all? Or would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'"
<[email protected]>; "'Miva Merchant'"
<[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience. Once had a huge order come in with shipping to Morocco
but the issuing credit card was US based. Phoned bank to tell them to
call the customer and the operator said "Maybe they're in Morocco" I
don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it). You
> will need to contact the customer to submit a modified order or to
> process the order
> through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



LOL.... gotta love 'em!

Okay, so on that note, how do you and everyone deal with international
orders? I mean, when you receive an international order, what do you do?
Do you perform a risk analysis on each one? Especially considering you
experience shows they aren't accurate. I mean, how do you tell when
something is fraudulent if you cannot trust the Gateway's analysis? And me,
being as cautious as I am, my gut would be screaming on every international
order because how do you really know?

Thoughts?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'Miva Merchant'" <[email protected]>
Sent: Wednesday, January 07, 2004 11:34 AM
Subject: RE: [mru] Credit Card Numbers In Orders


You'd still be on the hook no matter what. The system is setup so the
merchant always loses.
I find gateway risk analysis's, scores, etc to be useless
Once had my gateway give a low score to a fraud order and a high score
to a legitimate order. Last time I trust those




-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, January 07, 2004 10:32 AM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great
feeling about the order myself (which is why I wanted to verify the card
with VISA). I just e-mailed my customer in France (order was to be
shipped to Morocco) and told him that his order was being delayed while
we performed a risk analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of
their risk analysis on his card (the analysis takes a few days), and if
they tell me the card is good, am I still on the hook if it wasn't good
after all? Or would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'"
<[email protected]>; "'Miva Merchant'"
<[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience. Once had a huge order come in with shipping to Morocco
but the issuing credit card was US based. Phoned bank to tell them to
call the customer and the operator said "Maybe they're in Morocco" I
don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it). You
> will need to contact the customer to submit a modified order or to
> process the order
> through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



Ultimately the merchant is responsible. You accepted the card.

Risk analysis, fraud screening, etc. are all services some gateways
offer you to assist you in making informed decisions. But should the
charge be fraudulent anyhow...you'll be the one stuck holding the bag.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
Ph: 1 (866) WOLFPAW
www.wpcomp.com


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 12:32 PM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great
feeling about the order myself (which is why I wanted to verify the card
with VISA). I just e-mailed my customer in France (order was to be
shipped to Morocco) and told him that his order was being delayed while
we performed a risk analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of
their risk analysis on his card (the analysis takes a few days), and if
they tell me the card is good, am I still on the hook if it wasn't good
after all? Or would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'"
<[email protected]>; "'Miva Merchant'"
<[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience. Once had a huge order come in with shipping to Morocco
but the issuing credit card was US based. Phoned bank to tell them to
call the customer and the operator said "Maybe they're in Morocco" I
don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it). You
> will need to contact the customer to submit a modified order or to
> process the order
> through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



South Pacific and Asia are very hard to trust due to
rampant fraud; the best way to handle those, once you
get a feel for what is and isn't suspicious, is to
find out who the issuing bank is and try to call them.
Many times they'll even have a number you can call
collect internationally if it's a big bank. If it's
a small bank, you probably won't be able to get anything
useful out of them so you have to decide if it's worth
the risk while keeping in mind that a very high
percentage of orders are not legit. Most customers
will be willing to send you a check though if they really
want the merchandise since most customers from those
regions know how serious the fraud is. Then you can
accept their cards for future orders. Just make sure
to not ship until the check clears, many people will
send you bogus checks, even bogus cashier's checks. :-)

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]=20
> Sent: Wednesday, January 07, 2004 1:43 PM
> To: mandeep janda; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>=20
>=20
> LOL.... gotta love 'em!
>=20
> Okay, so on that note, how do you and everyone deal with =
international
> orders? I mean, when you receive an international order,=20
> what do you do?
> Do you perform a risk analysis on each one? Especially=20
> considering you
> experience shows they aren't accurate. I mean, how do you tell when
> something is fraudulent if you cannot trust the Gateway's=20
> analysis? And me,
> being as cautious as I am, my gut would be screaming on every=20
> international
> order because how do you really know?
>=20
> Thoughts?
>=20
> Julie
>=20
> ----- Original Message -----=20
> From: "mandeep janda" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 11:34 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>=20
>=20
> You'd still be on the hook no matter what. The system is setup so the
> merchant always loses.
> I find gateway risk analysis's, scores, etc to be useless
> Once had my gateway give a low score to a fraud order and a high =
score
> to a legitimate order. Last time I trust those
>=20
>=20
>=20
>=20
> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 10:32 AM
> To: mandeep janda; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>=20
>=20
> Thank you for your input. Jeff with Nerd Boy just uttered the same
> sentiments to me as you have :-) I also didn't have such a great
> feeling about the order myself (which is why I wanted to=20
> verify the card
> with VISA). I just e-mailed my customer in France (order was to be
> shipped to Morocco) and told him that his order was being=20
> delayed while
> we performed a risk analysis on his card for both our protection.
>=20
> When Blue Pay (my Merchant Gateway) contacts me with their results of
> their risk analysis on his card (the analysis takes a few=20
> days), and if
> they tell me the card is good, am I still on the hook if it=20
> wasn't good
> after all? Or would that show up in the Gateway's "risk analysis"?
>=20
> Julie
>=20
> ----- Original Message -----=20
> From: "mandeep janda" <[email protected]>
> To: <[email protected]>; "'David Hubbard'"
> <[email protected]>; "'Miva Merchant'"
> <[email protected]>
> Sent: Wednesday, January 07, 2004 11:18 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>=20
>=20
> I would not trust an order going to Morocco, all have been=20
> fraudulent in
> my experience. Once had a huge order come in with shipping to Morocco
> but the issuing credit card was US based. Phoned bank to tell them to
> call the customer and the operator said "Maybe they're in Morocco" I
> don't think they called their customer to let them know their credit
> card number was stolen.
>=20
>=20
>=20
>=20
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 9:33 AM
> To: David Hubbard; Miva Merchant
> Subject: Re: [mru] Credit Card Numbers In Orders
>=20
>=20
> Thanks David for your reply! I use "Blue Pay". I just got off the
> phone with them, and they do not allow full credit card numbers in my
> Gateway transaction inquiries, only the truncated type (1st number =
and
> last 4). This is really a problem. I just received an order=20
> from Paris
> France, shipping to Morocco. I wanted to check the billing address
> against the card number at the VISA 800# where you can check
> international cards, and *I CAN'T*. And Blue Pay says it=20
> will take 2-3
> days to do a "risk analysis".
>=20
> What do I do now? And how do I set up where at least in MIVA=20
> I can get
> the whole card number? Oh, any help you can give me would be every
> soooooo appreciated!
>=20
> Julie
>=20
>=20
> ----- Original Message -----=20
> From: "David Hubbard" <[email protected]>
> To: <[email protected]>; "Miva Merchant" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:11 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>=20
>=20
> Which payment gateway do you use? It's going to
> be configured there; just go to payment configuration
> and configure your specific payment module.
>=20
> David
>=20
> > -----Original Message-----
> > From: [email protected] [mailto:[email protected]]
> > Sent: Wednesday, January 07, 2004 12:10 PM
> > To: 'Miva Merchant'
> > Subject: Re: [mru] Credit Card Numbers In Orders
> >
> >
> > Oh, and where would I find the setting "store full CC numbers"? (I
> > have searched for weeks for a setting like this!)
> >
> > Thanks soooooooo much!
> >
> > Julie
> >
> > ----- Original Message -----
> > From: "Ivo Truxa" <[email protected]>
> > To: <[email protected]>; "'Miva Merchant'" =
<[email protected]>
> > Sent: Wednesday, January 07, 2004 10:02 AM
> > Subject: RE: [mru] Credit Card Numbers In Orders
> >
> >
> > If you did not select "store full CC numbers", then=20
> Merchant does not
> > store any numbers on the server (it is recommended not=20
> doing it). You
> > will need to contact the customer to submit a modified order or to
> > process the order
> > through the gateway's POS terminal.
> >
> > If you store the numbers, and have turned the encryption on (highly
> > recommended), then you need to enter the pass phrase in Order
> > Processing before running the batch report.
> >
> > Ivo Truxa
> >
> > | http://miva.truxoft.com
> > | Advanced Miva Merchant modules
> >
> >
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]]
> > On Behalf Of [email protected]
> > Sent: Wednesday, January 07, 2004 5:56 PM
> > To: [email protected]; 'Miva Merchant'
> > Subject: Re: [mru] Credit Card Numbers In Orders
> >
> > Yup:-)
> >
> >

Credit Card Numbers In Orders



Basically I look at the country first. I only ship to countries I feel
have low fraud risks such as Japan, UK, France, etc
I look for ship and bill address being the same on the order invoice.
Look for unusually large orders.
Mostly, if I have a suspicious feeling, I login to my gateway and check
the CVV2 code to see if it matched or not since AVS is generally not
available outside US.
So far I'm lucky in that I haven't had a single chargeback yet that I
ended up losing

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, January 07, 2004 10:43 AM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


LOL.... gotta love 'em!

Okay, so on that note, how do you and everyone deal with international
orders? I mean, when you receive an international order, what do you
do? Do you perform a risk analysis on each one? Especially considering
you experience shows they aren't accurate. I mean, how do you tell when
something is fraudulent if you cannot trust the Gateway's analysis? And
me, being as cautious as I am, my gut would be screaming on every
international order because how do you really know?

Thoughts?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'Miva Merchant'" <[email protected]>
Sent: Wednesday, January 07, 2004 11:34 AM
Subject: RE: [mru] Credit Card Numbers In Orders


You'd still be on the hook no matter what. The system is setup so the
merchant always loses. I find gateway risk analysis's, scores, etc to be
useless Once had my gateway give a low score to a fraud order and a high
score to a legitimate order. Last time I trust those




-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, January 07, 2004 10:32 AM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great
feeling about the order myself (which is why I wanted to verify the card
with VISA). I just e-mailed my customer in France (order was to be
shipped to Morocco) and told him that his order was being delayed while
we performed a risk analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of
their risk analysis on his card (the analysis takes a few days), and if
they tell me the card is good, am I still on the hook if it wasn't good
after all? Or would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'"
<[email protected]>; "'Miva Merchant'"
<[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience. Once had a huge order come in with shipping to Morocco
but the issuing credit card was US based. Phoned bank to tell them to
call the customer and the operator said "Maybe they're in Morocco" I
don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it). You
> will need to contact the customer to submit a modified order or to
> process the order through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



Thank you Mandeep, David and Vic! I appreciate your input. Sheesh, it
truly is a shame that so much caution is necessary to protect ourselves.....

I will take everything each of you stated to heart. Thanks so much!

Julie


----- Original Message -----
From: "WolfPaw Computers - Miva List" <[email protected]>
To: <[email protected]>; "'mandeep janda'" <[email protected]>; "'Miva
Merchant'" <[email protected]>
Sent: Wednesday, January 07, 2004 11:45 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Ultimately the merchant is responsible. You accepted the card.

Risk analysis, fraud screening, etc. are all services some gateways
offer you to assist you in making informed decisions. But should the
charge be fraudulent anyhow...you'll be the one stuck holding the bag.

Vic Vega
WolfPaw Computers
Miva Merchant Hosting Specialists
"Put the power of the pack to work for you!"(sm)
Ph: 1 (866) WOLFPAW
www.wpcomp.com


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 12:32 PM
To: mandeep janda; 'Miva Merchant'
Subject: Re: [mru] Credit Card Numbers In Orders


Thank you for your input. Jeff with Nerd Boy just uttered the same
sentiments to me as you have :-) I also didn't have such a great
feeling about the order myself (which is why I wanted to verify the card
with VISA). I just e-mailed my customer in France (order was to be
shipped to Morocco) and told him that his order was being delayed while
we performed a risk analysis on his card for both our protection.

When Blue Pay (my Merchant Gateway) contacts me with their results of
their risk analysis on his card (the analysis takes a few days), and if
they tell me the card is good, am I still on the hook if it wasn't good
after all? Or would that show up in the Gateway's "risk analysis"?

Julie

----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'"
<[email protected]>; "'Miva Merchant'"
<[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


I would not trust an order going to Morocco, all have been fraudulent in
my experience. Once had a huge order come in with shipping to Morocco
but the issuing credit card was US based. Phoned bank to tell them to
call the customer and the operator said "Maybe they're in Morocco" I
don't think they called their customer to let them know their credit
card number was stolen.




-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of [email protected]
Sent: Wednesday, January 07, 2004 9:33 AM
To: David Hubbard; Miva Merchant
Subject: Re: [mru] Credit Card Numbers In Orders


Thanks David for your reply! I use "Blue Pay". I just got off the
phone with them, and they do not allow full credit card numbers in my
Gateway transaction inquiries, only the truncated type (1st number and
last 4). This is really a problem. I just received an order from Paris
France, shipping to Morocco. I wanted to check the billing address
against the card number at the VISA 800# where you can check
international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
days to do a "risk analysis".

What do I do now? And how do I set up where at least in MIVA I can get
the whole card number? Oh, any help you can give me would be every
soooooo appreciated!

Julie


----- Original Message -----
From: "David Hubbard" <[email protected]>
To: <[email protected]>; "Miva Merchant" <[email protected]>
Sent: Wednesday, January 07, 2004 10:11 AM
Subject: RE: [mru] Credit Card Numbers In Orders


Which payment gateway do you use? It's going to
be configured there; just go to payment configuration
and configure your specific payment module.

David

> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Wednesday, January 07, 2004 12:10 PM
> To: 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Oh, and where would I find the setting "store full CC numbers"? (I
> have searched for weeks for a setting like this!)
>
> Thanks soooooooo much!
>
> Julie
>
> ----- Original Message -----
> From: "Ivo Truxa" <[email protected]>
> To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:02 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> If you did not select "store full CC numbers", then Merchant does not
> store any numbers on the server (it is recommended not doing it). You
> will need to contact the customer to submit a modified order or to
> process the order
> through the gateway's POS terminal.
>
> If you store the numbers, and have turned the encryption on (highly
> recommended), then you need to enter the pass phrase in Order
> Processing before running the batch report.
>
> Ivo Truxa
>
> | http://miva.truxoft.com
> | Advanced Miva Merchant modules
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]
> On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 5:56 PM
> To: [email protected]; 'Miva Merchant'
> Subject: Re: [mru] Credit Card Numbers In Orders
>
> Yup:-)
>
>

Credit Card Numbers In Orders



Yeah - order from Paris - shipping to Morroco sounds just like the
solicitations from Indonesia. We always call or otherwise make contact with
the card holder prior to shipping to a different city than the card holders
address (some people will ship to their office versus home). This has saved
our bacon a few times and were able to turn details over to police in the
'ship to' town.


----- Original Message -----
From: "mandeep janda" <[email protected]>
To: <[email protected]>; "'David Hubbard'" <[email protected]>;
"'Miva Merchant'" <[email protected]>
Sent: Wednesday, January 07, 2004 11:18 AM
Subject: RE: [mru] Credit Card Numbers In Orders


> I would not trust an order going to Morocco, all have been fraudulent in
> my experience.
> Once had a huge order come in with shipping to Morocco but the issuing
> credit card was US based. Phoned bank to tell them to call the customer
> and the operator said "Maybe they're in Morocco"
> I don't think they called their customer to let them know their credit
> card number was stolen.
>
>
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of [email protected]
> Sent: Wednesday, January 07, 2004 9:33 AM
> To: David Hubbard; Miva Merchant
> Subject: Re: [mru] Credit Card Numbers In Orders
>
>
> Thanks David for your reply! I use "Blue Pay". I just got off the
> phone with them, and they do not allow full credit card numbers in my
> Gateway transaction inquiries, only the truncated type (1st number and
> last 4). This is really a problem. I just received an order from Paris
> France, shipping to Morocco. I wanted to check the billing address
> against the card number at the VISA 800# where you can check
> international cards, and *I CAN'T*. And Blue Pay says it will take 2-3
> days to do a "risk analysis".
>
> What do I do now? And how do I set up where at least in MIVA I can get
> the whole card number? Oh, any help you can give me would be every
> soooooo appreciated!
>
> Julie
>
>
> ----- Original Message -----
> From: "David Hubbard" <[email protected]>
> To: <[email protected]>; "Miva Merchant" <[email protected]>
> Sent: Wednesday, January 07, 2004 10:11 AM
> Subject: RE: [mru] Credit Card Numbers In Orders
>
>
> Which payment gateway do you use? It's going to
> be configured there; just go to payment configuration
> and configure your specific payment module.
>
> David
>
> > -----Original Message-----
> > From: [email protected] [mailto:[email protected]]
> > Sent: Wednesday, January 07, 2004 12:10 PM
> > To: 'Miva Merchant'
> > Subject: Re: [mru] Credit Card Numbers In Orders
> >
> >
> > Oh, and where would I find the setting "store full CC numbers"? (I
> > have searched for weeks for a setting like this!)
> >
> > Thanks soooooooo much!
> >
> > Julie
> >
> > ----- Original Message -----
> > From: "Ivo Truxa" <[email protected]>
> > To: <[email protected]>; "'Miva Merchant'" <[email protected]>
> > Sent: Wednesday, January 07, 2004 10:02 AM
> > Subject: RE: [mru] Credit Card Numbers In Orders
> >
> >
> > If you did not select "store full CC numbers", then Merchant does not
> > store any numbers on the server (it is recommended not doing it).
> > You will need to
> > contact the customer to submit a modified order or to process
> > the order
> > through the gateway's POS terminal.
> >
> > If you store the numbers, and have turned the encryption on (highly
> > recommended), then you need to enter the pass phrase in Order
> > Processing before running the batch report.
> >
> > Ivo Truxa
> >
> > | http://miva.truxoft.com
> > | Advanced Miva Merchant modules
> >
> >
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]]
> > On Behalf Of [email protected]
> > Sent: Wednesday, January 07, 2004 5:56 PM
> > To: [email protected]; 'Miva Merchant'
> > Subject: Re: [mru] Credit Card Numbers In Orders
> >
> > Yup:-)
> >
> >

Re: Credit Card Numbers In Orders



I saw that when I was first setting up Miva. Someone correct me if
I'm wrong, but I had to connect to my admin via HTTPS. It wouldn't
let the credit card info go out unencrypted.

-Drew

On May 11, 2005, at 1:09 PM, [email protected] wrote:

> I am having the same problem but I am using credit card payment
> with simple validation. Orders come in with customer info, order
> info, but no credit card info. I updated from Miva Merchant 4.16
> to 4.23.
>
> miva [email protected] Wrote:
>
>>
>> Hi everyone,
>>
>> Hopefully someone can help me!
>>
>> I cannot find my customer's credit card number in the Merchant
>> Invoices. I
>> have looked all through my MIVA admin, in the batch reports (I
>> have Ultra
>> Batch and OUI Batch Reports), and in my Payment Gateway.... and
>> the credit
>> card information is not listed anywhere; "type of payment" (i.e.:
>> VISA, MC,
>> AMEX, etc.) nor any credit card numbers.
>>
>> I realize if my customer's order goes smoothly (which most of them
>> have so
>> far), I shouldn't need them, but this one order I had the other
>> day, the
>> gentleman ordered something being discontinued. And he ordered 4
>> of them.
>> We only had 3, so I needed to adjust his order. When I found that I
>> couldn't adjust his order in MIVA to send out a new invoice (only
>> found I
>> could adjust the shipping), I went to cancel his order in my
>> Gateway (I am
>> set up to manually capture) and place the revised order for him in my
>> gateway. When I couldn't find his card number, I realized I
>> couldn't even
>> perform this. I had to call my customer and ask him to place his
>> order
>> again. He was understanding, but I could see how a customer could
>> get
>> annoyed.
>>
>> Where are the credit card numbers found? Or which setting am I
>> missing to
>> have the credit card number, expiration date, etc. passed into my
>> order
>> information?
>>
>> Thanks!
>>
>> Julie
>>
>>
>>
>>
> --
> From: Zachary Berry <[email protected]>
>
>

Copying Login value into Passemail box



I pulled up this message from the archives, and I'd like to do this too.
Did you figure out how to do this, Pete, or does anyone else have
suggestions?

Thanks,
Amanda




Hi All.

I am going to standardize a login system on email. I have the strict codes
turned off.

How do I make the system take the value of the login (aka the email address)
and use it for the email-to for passwords?

I am using OPT, and have this code snippet:


Login
</TD><TD ALIGN="left" VALIGN="middle">
%login_box|15|%
</TD></TR>
<TR><TD ALIGN="left" VALIGN="middle">
%begin_if|g.Customer_PasswordEmail_Invalid|%
<FONT COLOR="red">
%else%

%end_if%
Email Lost Passwords To
</FONT>
</TD><TD ALIGN="left" VALIGN="middle">
%passemail_box|40|%


Which renders to this:

Login

</TD><TD ALIGN="left" VALIGN="middle">

<input type="text" name="Customer_Login" VALUE="" size="15">

</TD></TR>
<TR><TD ALIGN="left" VALIGN="middle">
Email Lost Passwords To

</TD><TD ALIGN="left" VALIGN="middle">
<input type="text" name="Customer_PasswordEmail" VALUE="" size="40">


What I want is to set the Customer_PasswordEmail input to type="hidden" and
the use the value from Customer_Login.

Anyone?

Thanks

Regards,

Peter Stoermer
[email protected]

Variable Attributes?



On 5/10/05, Bill Gilligan <[email protected]> wrote:
> I am looking for a way to use one attribute with a variable price assigne=
d to it.
>=20
> Ie - if customer selects 6x5 and green, cost is $5 for the 6x5 and $2 for=
green.
> But if they select 8x7 and green, cost is $4 for the 8x7 and $3 for gree=
n.
>=20
> So any attribute could have a varying price - ie green can be either $2 o=
r $3.
>=20
> Suggestions?

1. custom module - probably not an easy one either as it has to manage
a pricing matrix.

2. combine the attributes into a single (probably huge) attribute list
with both values, and the appropriate price.
=20
> Bill
>=20

OD compile button





Does anyone know what happens if I click the "compile" button on an OD
object? I can't find any documentation for it.

Thanks!
Ken

OD compile button



The latest OpenDesigner has a "preview" (or beta release) of a new compile
feature. It converts your OpenObject to MivaScript that can then be
compiled (using the MivaScript compiler). It will run substantially faster
then even the Turbo-enabled objects.

Darren Ehlers
OpenUI Consortium
<A HREF ="http://www.openui.org/">http://www.openui.org/</A>



> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Ken Cates
> Sent: Tuesday, May 10, 2005 11:42 PM
> To: miva list
> Subject: [mru] OD compile button
>
>
>
>
> Does anyone know what happens if I click the "compile" button on an OD
> object? I can't find any documentation for it.
>
> Thanks!
> Ken
>
>
>
>
>
>

Buy 4 and get 2 free, from a certain category



Hi all.

Here's our problem!

Say I have a certain Category of products named 'dogs'.

And this may contain such products as 'bulldog', 'pitball', 'border
collie' and 'australian silky', etc etc.

How can I set the condition that if any 6 products are purchased from
'dogs', 2 of these will be free?
In other words, a 'buy 4 get 2 free' deal - but only for a certain
category.

We need these to be made available to all customers, new or returning. -
I've looked into coupons from vikingcoders which had similar
functionality, but we don't want the customer to have to enter coupon
codes.

Thanks in advance!

OD compile button



This button is like a magic one. I recently coded a whole store using
OpenDeveloper and it wasn't the fastest when I was done ;o) Then Darren
chimed in optimized some stuff and mainly used the compile function. The
loading time came down from 8s to 1s. That's magic, isn't it. But you need
the Miva compiler to do it!

Andreas Toman
PCINET, LLC
Miva Development, Installation & Upgrade
"E-commerce is the next step in the evolution ..."
www.pcinet-llc.com

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Ken Cates
Sent: Wednesday, May 11, 2005 12:42 AM
To: miva list
Subject: [mru] OD compile button



Does anyone know what happens if I click the "compile" button on an OD
object? I can't find any documentation for it.

Thanks!
Ken