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    payment error - order ID must be unique



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    This error recently started appearing.
    =20
    Unable to authorize payment:=20
    Invalid request field: Order id given must be unique.=20

    No changes have been made to the store recently, why might this be
    happening?
    =20
    Thanks.
    =20
    Bryan Bedford

    Bryan Bedford
    President
    Almighty Media Corporation
    www.almightymedia.com <<A HREF ="http://www.almightymedia.com>=20">http://www.almightymedia.com>=20</A>
    Tel: 905.607.5360 Fax: 905.607.8372


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    #2
    payment error - order ID must be unique



    Looks like your payment gateway has duplicate IDs. What payment gateway are
    you using?

    Sometimes you can fix this by "removing" and then "adding" the payment
    gateway module again to remove the duplicate ID in the order data.

    Thanks,
    Gary...

    DOMINANT DESIGNS & Development Services Ltd.
    <A HREF ="http://www.DominantDesigns.com/">http://www.DominantDesigns.com/</A>


    ----- Original Message -----
    From: "Bryan Bedford" <[email protected]>
    To: <[email protected]>
    Sent: Thursday, July 03, 2003 4:24 PM
    Subject: [mru] payment error - order ID must be unique


    This error recently started appearing.

    Unable to authorize payment:
    Invalid request field: Order id given must be unique.

    No changes have been made to the store recently, why might this be
    happening?

    Thanks.

    Bryan Bedford

    Bryan Bedford
    President
    Almighty Media Corporation
    www.almightymedia.com <<A HREF ="http://www.almightymedia.com>">http://www.almightymedia.com></A>
    Tel: 905.607.5360 Fax: 905.607.8372


    Comment


      #3
      payment error - order ID must be unique



      Any chance you have a hard coded URL somewhere
      on the site with a session ID in it?

      David
      Hostasaurus.Com

      > -----Original Message-----
      > From: Bryan Bedford [mailto:[email protected]]=20
      > Sent: Thursday, July 03, 2003 4:49 PM
      > To: [email protected]
      > Subject: [mru] payment error - order ID must be unique
      >=20
      >=20
      > Very strange....
      > =20
      > some customers are able to place orders and the order ID's increase =
      in
      > the appropriate manner.
      > =20
      > However when I, and some other unfortunate customers try to=20
      > place orders
      > we receive this error message.
      > =20
      > Unable to authorize payment:
      > Invalid request field: Order id given must be unique.
      >=20
      > I know what this is referring to, but more importantly how=20
      > the heck do I
      > resolve the issue.
      > =20
      > Thanks
      > =20
      > Bryan Bedford
      >=20
      >=20


      Comment

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