Unable to download orders

When attempting to download Miva orders into QB Pro 2004, the following
error message is received: "Quickbooks error: Error communicating with
QuickBooks: The ticket parameter is invalid." This is the first time we
have used Synchro and have been unable to download any orders. It
appears that Synchro is able to connect to our Miva site, but just won't
download any of the info.

Help!

Unable to download orders



Hello,

Make sure that the products you are synching with are not setup as =
Services in QuickBooks. If they are, then you will see this error. They =
need to be set as Type: Inventory Item or Non-Inventory Item.

Thanks.

Jimmy

Miva Corporation
A FindWhat.com, Inc. Company
NASDAQ: FWHT


-----Original Message-----
From: Cory Barnes [mailto:[email protected]]
Sent: Wednesday, February 09, 2005 7:38 PM
To: Synchro Users
Subject: [scu] Unable to download orders


When attempting to download Miva orders into QB Pro 2004, the following=20
error message is received: "Quickbooks error: Error communicating with=20
QuickBooks: The ticket parameter is invalid." This is the first time we=20
have used Synchro and have been unable to download any orders. It=20
appears that Synchro is able to connect to our Miva site, but just won't =

download any of the info.

Help!