coupon & gift certificate charges

I have (and use extensively) a coupon and gift certificate module. =
These apply the discounts in the same area as shipping and tax. Is =
there any way to associate these items with QB Discount codes (or any =
other) to bring these other charges over?=20

If the answer is no, please consider this a development request.=20

coupon & gift certificate charges



It depends on how the Coupon module works in your Miva Merchant store. For
example, when an order is passed over from Miva merchant to QuickBooks,
QuickBooks rebuilds the invoice with the products from the order. So, if the
order has 2 products, Product A for $5, Product B for $10, shipping for $5,
and tax for $5, it will pull each of those items individually from the Item
list and make an invoice out of it. For the coupon to be applied, it would
have to be entered on the Miva merchant order as a line item discount. I
believe there are some modules that do this. The coupon shows up similar to
a product on the Miva Merchant order, and is associated a negative charge.
QuickBooks would see that as an item and include it when it rebuilds the
invoice.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

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-----Original Message-----
From: Dean Mayes [mailto:[email protected]]
Sent: Tuesday, April 06, 2004 4:09 AM
To: [email protected]
Subject: [scu] coupon & gift certificate charges


I have (and use extensively) a coupon and gift certificate module. These
apply the discounts in the same area as shipping and tax. Is there any way
to associate these items with QB Discount codes (or any other) to bring
these other charges over?

If the answer is no, please consider this a development request.

coupon & gift certificate charges



Hi Jimmy,

In most cases, coupons are applied as a basket charge, not a
"product"- with a specific basket charge "type" such as "COUPON"
instead of "SHIPPING" or "TAX". I'm unclear if the answer below
covers this common practice- it sounds as if the discount may
actually have to be a product line-item, not a basketcharge
line-item? Or will a negative basketcharge suffice?

Related:
--------
Are price groups handled properly in Synchro? In other words,
if instead, a "coupon" (or other action) caused the customer
to be in a price group that gave them a 10% discount across
the board, would the invoice in QB properly reflect the discounted
prices from the price groups? (assuming the prices in the order
and invoice were properly reduced and shown during checkout)

And further:
------------
Let's say "discounts" are applied as a negative-priced attribute,
though the actual attribute code never exists in the Merchant
attributes database. For example, one of our membership-based
products (the Membership SuperMod) allows one to show the actual
discount in the basket, rather than simply adjusting the prices.
This is really handy to "show" users throughout checkout (and
after via the invoice) the retail price they would have paid,
then the actual discount per-product that they received.

Assuming a customer & product are in a 15% price group, the item
is placed in the basket at full price, then a "phantom" attribute
is tacked onto the item with -15% as the attribute price. I say
"phantom" since the attribute "code" isn't part of the main
attributes database, though it appears properly in the basket and
order. Will the proper price be reflected in Synchro?

James

>-----Original Message-----
>From: Miva User Group Support [mailto:[email protected]]
>Sent: Tuesday, April 06, 2004 4:55 PM
>To: Synchro Users
>Subject: RE: [scu] coupon & gift certificate charges
>
>
>It depends on how the Coupon module works in your Miva Merchant store. For
>example, when an order is passed over from Miva merchant to QuickBooks,
>QuickBooks rebuilds the invoice with the products from the order. So, if the
>order has 2 products, Product A for $5, Product B for $10, shipping for $5,
>and tax for $5, it will pull each of those items individually from the Item
>list and make an invoice out of it. For the coupon to be applied, it would
>have to be entered on the Miva merchant order as a line item discount. I
>believe there are some modules that do this. The coupon shows up similar to
>a product on the Miva Merchant order, and is associated a negative charge.
>QuickBooks would see that as an item and include it when it rebuilds the
>invoice.
>
>Thanks.
>
>Jimmy
>Miva Support Engineer
>Please REPLY to keep message history.
>
>Miva Corporation
>(858) 490-2570
>Mon. - Fri., 9am - 5pm (PST)

coupon & gift certificate charges



Hi James,

The answer I gave basically says that a coupon module would have to be
adding their discount to the basket as a product line item with a negative
charge in order for Miva Synchro to apply it to the invoice in QuickBooks.
Miva Synchro will only acknowledge SHIPPING and TAX basket charges.

For Price Groups, when the customer goes through checkout, provided they
have logged in before adding the product to their basket, the discounted
price is already displayed in the basket. This discounted price will be
carried on through the order and into QuickBooks after synchronization.

I would have to say that yes, the discounted price with the "phantom"
attribute would show up properly on the invoice in QuickBooks. However, I
wouldn't mind testing that module out to make sure.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
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Visit www.miva.com/support for details.
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-----Original Message-----
From: James Harrell [mailto:[email protected]]
Sent: Tuesday, April 06, 2004 2:15 PM
To: Miva User Group Support; Synchro Users
Subject: RE: [scu] coupon & gift certificate charges


Hi Jimmy,

In most cases, coupons are applied as a basket charge, not a
"product"- with a specific basket charge "type" such as "COUPON"
instead of "SHIPPING" or "TAX". I'm unclear if the answer below
covers this common practice- it sounds as if the discount may
actually have to be a product line-item, not a basketcharge
line-item? Or will a negative basketcharge suffice?

Related:
--------
Are price groups handled properly in Synchro? In other words,
if instead, a "coupon" (or other action) caused the customer
to be in a price group that gave them a 10% discount across
the board, would the invoice in QB properly reflect the discounted
prices from the price groups? (assuming the prices in the order
and invoice were properly reduced and shown during checkout)

And further:
------------
Let's say "discounts" are applied as a negative-priced attribute,
though the actual attribute code never exists in the Merchant
attributes database. For example, one of our membership-based
products (the Membership SuperMod) allows one to show the actual
discount in the basket, rather than simply adjusting the prices.
This is really handy to "show" users throughout checkout (and
after via the invoice) the retail price they would have paid,
then the actual discount per-product that they received.

Assuming a customer & product are in a 15% price group, the item
is placed in the basket at full price, then a "phantom" attribute
is tacked onto the item with -15% as the attribute price. I say
"phantom" since the attribute "code" isn't part of the main
attributes database, though it appears properly in the basket and
order. Will the proper price be reflected in Synchro?

James

>-----Original Message-----
>From: Miva User Group Support [mailto:[email protected]]
>Sent: Tuesday, April 06, 2004 4:55 PM
>To: Synchro Users
>Subject: RE: [scu] coupon & gift certificate charges
>
>
>It depends on how the Coupon module works in your Miva Merchant store. For
>example, when an order is passed over from Miva merchant to QuickBooks,
>QuickBooks rebuilds the invoice with the products from the order. So, if
the
>order has 2 products, Product A for $5, Product B for $10, shipping for $5,
>and tax for $5, it will pull each of those items individually from the Item
>list and make an invoice out of it. For the coupon to be applied, it would
>have to be entered on the Miva merchant order as a line item discount. I
>believe there are some modules that do this. The coupon shows up similar to
>a product on the Miva Merchant order, and is associated a negative charge.
>QuickBooks would see that as an item and include it when it rebuilds the
>invoice.
>
>Thanks.
>
>Jimmy
>Miva Support Engineer
>Please REPLY to keep message history.
>
>Miva Corporation
>(858) 490-2570
>Mon. - Fri., 9am - 5pm (PST)

coupon & gift certificate charges



Hi Jimmy,

Thanks for the clarification. I thought that's what you said,
just wanted to be sure.


Jimmy says:
> ... I wouldn't mind testing that module out to make sure.

I'll be glad to send you a copy. Actually, all of our products can
be used free on Miva Mia, just send a note to [email protected].
On second thought- you guys sell it in Warehouse, so put yourself
in a 100% off price group and buy one for free. :)


Jimmy Says:
>Miva Synchro will only acknowledge SHIPPING and TAX basket charges.

As far as basket charges that are not SHIPPING or TAX charges, I
think just about every vendor (and customer?) would agree that all
basketcharges should be treated equaly. It's a *very* common method
of issuing a discount when not using price groups or product-based
discounts in the basket.

We use basket charges for processing store credits (Customer Credit
module), issuing (non-product based) membership charges (Membership
SuperMod), and possibly elsewhere; I know just about vendor that has
a coupon module issues basketcharges for discounts at checkout, etc.
Not handling them properly in Synchro is, well... undesirable. :)


Jimmy says:
>For Price Groups, when the customer goes through checkout, provided they
>have logged in before adding the product to their basket, the discounted
>price is already displayed in the basket.

Good. For what it's worth, the part about logging in before adding a
product to the basket doesn't apply to stores with our Membership SuperMod.
It will recalculate the basket upon login, so a customer always gets the
proper prices according to their price groups.

cheers,
james

coupon & gift certificate charges



OK.... Can you give me a list of coupon and gift certificate modules =
(and vendors that sell them) that will work with Synchro? Or better =
yet, is there any chance that you would write in a function that would =
do something like the following:

Just as Synchro checks for the SHIPPING & TAX info to capture to QB, =
write in say 3-5 "free form" checks such that I as a synchro user can =
enter in the "keyword" (like COUPON) and then associate it with a QB =
Account or Item (I think either would work). I do not know the =
internals of Merchant but those values (e.g. COUPON, GIFT CERTIFICATE, =
etc.. ) are stored in some data base that the Merchant "Edit Order: #" =
routine is searching to display. =20

Will you consider writing a function to do this?

Thanks=20

Dean....

>>> Miva User Group Support <[email protected]> 04/06/04 04:54PM =
>>>
It depends on how the Coupon module works in your Miva Merchant store. =
For
example, when an order is passed over from Miva merchant to QuickBooks,
QuickBooks rebuilds the invoice with the products from the order. So, =
if the
order has 2 products, Product A for $5, Product B for $10, shipping for =
$5,
and tax for $5, it will pull each of those items individually from the =
Item
list and make an invoice out of it. For the coupon to be applied, it =
would
have to be entered on the Miva merchant order as a line item discount. =
I
believe there are some modules that do this. The coupon shows up =
similar to
a product on the Miva Merchant order, and is associated a negative =
charge.
QuickBooks would see that as an item and include it when it rebuilds =
the
invoice.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs=20">http://www.miva.com/support/faqs=20</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Dean Mayes [mailto:[email protected]]=20
Sent: Tuesday, April 06, 2004 4:09 AM
To: [email protected]=20
Subject: [scu] coupon & gift certificate charges


I have (and use extensively) a coupon and gift certificate module. =
These
apply the discounts in the same area as shipping and tax. Is there any =
way
to associate these items with QB Discount codes (or any other) to bring
these other charges over?=20

If the answer is no, please consider this a development request.=20

coupon & gift certificate charges



I'll send the request to Development. They would make the decision.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Dean Mayes [mailto:[email protected]]
Sent: Wednesday, April 07, 2004 4:04 AM
To: Synchro Users <[email protected]
Subject: RE: [scu] coupon & gift certificate charges


OK.... Can you give me a list of coupon and gift certificate modules (and
vendors that sell them) that will work with Synchro? Or better yet, is
there any chance that you would write in a function that would do something
like the following:

Just as Synchro checks for the SHIPPING & TAX info to capture to QB, write
in say 3-5 "free form" checks such that I as a synchro user can enter in the
"keyword" (like COUPON) and then associate it with a QB Account or Item (I
think either would work). I do not know the internals of Merchant but those
values (e.g. COUPON, GIFT CERTIFICATE, etc.. ) are stored in some data base
that the Merchant "Edit Order: #" routine is searching to display.

Will you consider writing a function to do this?

Thanks

Dean....

>>> Miva User Group Support <[email protected]> 04/06/04 04:54PM >>>
It depends on how the Coupon module works in your Miva Merchant store. For
example, when an order is passed over from Miva merchant to QuickBooks,
QuickBooks rebuilds the invoice with the products from the order. So, if the
order has 2 products, Product A for $5, Product B for $10, shipping for $5,
and tax for $5, it will pull each of those items individually from the Item
list and make an invoice out of it. For the coupon to be applied, it would
have to be entered on the Miva merchant order as a line item discount. I
believe there are some modules that do this. The coupon shows up similar to
a product on the Miva Merchant order, and is associated a negative charge.
QuickBooks would see that as an item and include it when it rebuilds the
invoice.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs ">http://www.miva.com/support/faqs </A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Dean Mayes [mailto:[email protected]]
Sent: Tuesday, April 06, 2004 4:09 AM
To: [email protected]
Subject: [scu] coupon & gift certificate charges


I have (and use extensively) a coupon and gift certificate module. These
apply the discounts in the same area as shipping and tax. Is there any way
to associate these items with QB Discount codes (or any other) to bring
these other charges over?

If the answer is no, please consider this a development request.