fixing: QB error parsing XML stream ?

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Would anyone have suggestions on eliminating this error message we are
getting during synchronization?
"QuickBooks Error: Error communicating with QuickBooks: QuickBooks found
an error when parsing the provided XML text stream."

I believe it is choking on an order for a product that had a "/" in the
description. I've removed the "/" from the product description in the
store, but it is probably still on the order Synchro is failing to
synchronize. Do I just have to tell Synchro to look past this order, and
then enter the order manually in QB?

-Bob
Massachusetts Bay Trading Company
www.massbaytrading.com

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fixing: QB error parsing XML stream ?



Bob,
I think it will be quicker to "skip" past the order and enter manually. =
I think you want to be sure you have another order past the offending =
one in order for Synchro to go on. I also think you will need to =
uncheck the "detect out of sequence" orders box under =
properities/orders.

Dean...

>>> "Bob Nilsson" <[email protected]> 03/21/04 11:12 AM =
>>>
Would anyone have suggestions on eliminating this error message we are
getting during synchronization?=20
"QuickBooks Error: Error communicating with QuickBooks: QuickBooks =
found
an error when parsing the provided XML text stream."
=20
I believe it is choking on an order for a product that had a "/" in the
description. I've removed the "/" from the product description in the
store, but it is probably still on the order Synchro is failing to
synchronize. Do I just have to tell Synchro to look past this order, =
and
then enter the order manually in QB?=20
=20
-Bob=20
Massachusetts Bay Trading Company
www.massbaytrading.com

fixing: QB error parsing XML stream ?



Hi Bob,

We actually discovered a bug in v1.5 that has a problem with special
characters in the Customer information. So, this is where it is probably
getting hung-up. We have a fix that was released from Development. Working
on getting it out to all the users now. Look for that shortly.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

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-----Original Message-----
From: Bob Nilsson [mailto:[email protected]]
Sent: Sunday, March 21, 2004 8:12 AM
To: [email protected]
Subject: [scu] fixing: QB error parsing XML stream ?


Would anyone have suggestions on eliminating this error message we are
getting during synchronization?
"QuickBooks Error: Error communicating with QuickBooks: QuickBooks found
an error when parsing the provided XML text stream."

I believe it is choking on an order for a product that had a "/" in the
description. I've removed the "/" from the product description in the
store, but it is probably still on the order Synchro is failing to
synchronize. Do I just have to tell Synchro to look past this order, and
then enter the order manually in QB?

-Bob
Massachusetts Bay Trading Company
www.massbaytrading.com