Ship-to versus Bill-to name going into "Customer:Job"

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Lately we have been getting some orders from Miva showing up in
QuickBooks with the ship-to name as the Customer:Job instead of the
bill-to name. So when it comes time to accept payment from the
purchaser, the payment gets credited to the ship-to name instead of the
bill-to name. This also seems to mess up the sales tax calculations,
which work the other way-- keying off the ship-to rather than the
bill-to location. I don't remember this happening before we upgraded to
the new version of Synchro.

Anyone else seen this behavior or know how to correct it?

Bob Nilsson
Massachusetts Bay Trading Company
www.massbaytrading.com



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Ship-to versus Bill-to name going into "Customer:Job"



Hi Bob,

With Miva Synchro v1.5, you now have the ability to map the fields Miva
Merchant uses to send data to QuickBooks. You can now tell Miva Synchro what
info in Miva Merchant goes into what fields in QuickBooks. I would play with
that to get the Customer info imported the way you want it to.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

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-----Original Message-----
From: Bob Nilsson [mailto:[email protected]]
Sent: Thursday, March 11, 2004 12:59 PM
To: [email protected]
Subject: [scu] Ship-to versus Bill-to name going into "Customer:Job"


Lately we have been getting some orders from Miva showing up in
QuickBooks with the ship-to name as the Customer:Job instead of the
bill-to name. So when it comes time to accept payment from the
purchaser, the payment gets credited to the ship-to name instead of the
bill-to name. This also seems to mess up the sales tax calculations,
which work the other way-- keying off the ship-to rather than the
bill-to location. I don't remember this happening before we upgraded to
the new version of Synchro.

Anyone else seen this behavior or know how to correct it?

Bob Nilsson
Massachusetts Bay Trading Company
www.massbaytrading.com

Ship-to versus Bill-to name going into "Customer:Job"



Yes, the new version defaults to using the ship-to name whereas the older
versions used the bill-to. We changed it in the field-mapping area, it was
pretty simple to do and didn't take long. Good luck!

Tiffany Shacklett

The Glowsource
1308 N. Inyo Street, Ste B
Ridgecrest, CA. 93555
877-456-4969
760-499-1999
760-499-1998 (fax)
www.glowsource.com
[email protected]

----- Original Message -----
From: "Bob Nilsson" <[email protected]>
To: <[email protected]>
Sent: Thursday, March 11, 2004 12:59 PM
Subject: [scu] Ship-to versus Bill-to name going into "Customer:Job"


> Lately we have been getting some orders from Miva showing up in
> QuickBooks with the ship-to name as the Customer:Job instead of the
> bill-to name. So when it comes time to accept payment from the
> purchaser, the payment gets credited to the ship-to name instead of the
> bill-to name. This also seems to mess up the sales tax calculations,
> which work the other way-- keying off the ship-to rather than the
> bill-to location. I don't remember this happening before we upgraded to
> the new version of Synchro.
>
> Anyone else seen this behavior or know how to correct it?
>
> Bob Nilsson
> Massachusetts Bay Trading Company
> www.massbaytrading.com
>
>
>