Synchro or QB pro 2003 issue?

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Hi all,
=20
I bucked up and purchased the Miva Synchro.=20
=20
Here is what happens now. It Synchonizes my orders fine, Sychonizes
products fine and then when it comes to Sychonizing "Modifying =
Products"
I get this error:
=20
QuickBooks Error: Error Communicating with Quickbooks: Quickbooks found
an error when parsing the provided XML test stream.=20
=20
What the heck does this mean? Is this Miva Synchro or Quickbooks =
conking
out?
=20
Anyone, Anyone?
=20
=20
=20
Thanks for any insight,
-Todd

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Synchro or QB pro 2003 issue?



Todd,

I had a similar problem a while back. In my case, the product =
description
had some special characters in it (i.e., a "(" and a ")" ). The =
product
description was also max'd out in length. I changed the description to
remove the "special" characters and make it shorter. After that, =
everything
worked with the product sync'ing.

I do have a problem in that I would like the products to default to
inventory type items, and everything that's new in the store before =
getting
defined QB turns out to be non-inventory after MivaSync gets hold of QB
items. In our case, we track inventory in the store, but not on Miva. =
It's
a real pain to have to go into QB and redefine non-inventory items to =
be
inventory items. The only solution seems to be to define the item first =
in
QB. If anyone can help out on this prob, I'd appreciate it.

Miva had asked for all the log files, etc., etc., but I just didn't =
have the
time after I changed the prod. description and got everything to work =
to go
back and test out the "theory" to see if the special characters caused =
the
problem (sorry). By looking at your log files, you can see what =
product was
being worked on at the time of the error, and maybe correct the =
description?

Arnold
[email protected]
www.egetbetter.com



-----Original Message-----
From: Todd Emond [mailto:[email protected]]=20
Sent: Tuesday, January 20, 2004 10:03 AM
To: [email protected]
Subject: [scu] Synchro or QB pro 2003 issue?

Hi all,
=20
I bucked up and purchased the Miva Synchro.=20
=20
Here is what happens now. It Synchonizes my orders fine, Sychonizes
products fine and then when it comes to Sychonizing "Modifying =
Products"
I get this error:
=20
QuickBooks Error: Error Communicating with Quickbooks: Quickbooks found
an error when parsing the provided XML test stream.=20
=20
What the heck does this mean? Is this Miva Synchro or Quickbooks =
conking
out?
=20
Anyone, Anyone?
=20
=20
=20
Thanks for any insight,
-Todd