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    #1

    Assembly Item Problem



    Many of the items we sell are assembled, and we finally got the Quickbooks
    upgrade that will allow us to track inventory on assembled items. The
    trouble is, these items will not synch. When we made the changes in
    Quickbooks, I reconnected the connector module and did a full product scan
    to reconnect the products. This appeared to work fine. But then as the
    orders started coming in, Synchro would just quit whenever it encountered an
    order with an assembly item. My question is this: Is it possible to get Miva
    Synchro to work with assembly items in the future? If not, can you at least
    get it to where it will just skip an order with assembly items and go on to
    the next one rather than just quitting?

    Tiffany Shacklett

    The Glowsource
    1308 N. Inyo Street, Ste B
    Ridgecrest, CA. 93555
    877-456-4969
    760-499-1999
    760-499-1998 (fax)
    www.glowsource.com
    [email protected]


    Tags: None
    #2
    Assembly Item Problem



    Hi Tiffany,

    Can you give me more of an idea of what you mean by "assembled items"? I'm
    not familiar with that terminology. Miva Synchro will only synch QuickBooks
    items that are of the "Inventory Part and Non-Inventory Part" types. I'm not
    sure if maybe you are trying to do these as other item types. More info
    would be helpful so I can figure out what's going on.

    Thanks.

    Jimmy
    Miva Support Engineer
    Please REPLY to keep message history.

    Miva Corporation
    (858) 490-2570
    Mon. - Fri., 9am - 5pm (PST)

    ***********************************
    Do you have questions? We have answers!
    Check out our FAQ at:
    <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
    ***********************************
    NEW! Miva Service Club
    Starting at only $149/yr.
    Visit www.miva.com/support for details.
    ***********************************



    -----Original Message-----
    From: Tiffany Shacklett [mailto:[email protected]]
    Sent: Monday, January 12, 2004 8:09 AM
    To: Synchro Users
    Subject: [scu] Assembly Item Problem


    Many of the items we sell are assembled, and we finally got the Quickbooks
    upgrade that will allow us to track inventory on assembled items. The
    trouble is, these items will not synch. When we made the changes in
    Quickbooks, I reconnected the connector module and did a full product scan
    to reconnect the products. This appeared to work fine. But then as the
    orders started coming in, Synchro would just quit whenever it encountered an
    order with an assembly item. My question is this: Is it possible to get Miva
    Synchro to work with assembly items in the future? If not, can you at least
    get it to where it will just skip an order with assembly items and go on to
    the next one rather than just quitting?

    Tiffany Shacklett

    The Glowsource
    1308 N. Inyo Street, Ste B
    Ridgecrest, CA. 93555
    877-456-4969
    760-499-1999
    760-499-1998 (fax)
    www.glowsource.com
    [email protected]


    Comment

      #3
      Assembly Item Problem



      Hello,

      Miva Synchro will only add Inventory and Non-Inventory parts from QuickBooks
      into Miva Merchant. Group items in QuickBooks are not added to Miva Merchant
      at this time. I'll see if this is something Development can add later,
      though.

      Thanks.

      Jimmy
      Miva Support Engineer
      Please REPLY to keep message history.

      Miva Corporation
      (858) 490-2570
      Mon. - Fri., 9am - 5pm (PST)

      ***********************************
      Do you have questions? We have answers!
      Check out our FAQ at:
      <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
      ***********************************
      NEW! Miva Service Club
      Starting at only $149/yr.
      Visit www.miva.com/support for details.
      ***********************************



      -----Original Message-----
      From: Todd W. Gale [mailto:[email protected]]
      Sent: Monday, January 12, 2004 7:07 AM
      To: Miva User Group Support
      Subject: RE: [scu] Assembly Item Problem


      Jimmy,

      I have the same problem. A computer is assembled from various components. We
      don't sell the components, we sell the computer, therefore it is sold as a
      unit under "Group" type. This is considered an inventory item, deducting
      from other inventory item and another type of item that Synchro should
      handle.

      Todd W. Gale
      Gale Computing Systems
      [email protected]
      (818) 709-6825 x102
      (818) 709-6279

      -----Original Message-----
      From: Miva User Group Support [mailto:[email protected]]
      Sent: Monday, January 12, 2004 10:50 AM
      To: 'Tiffany Shacklett'; Synchro Users
      Subject: RE: [scu] Assembly Item Problem


      Hi Tiffany,

      Can you give me more of an idea of what you mean by "assembled items"? I'm
      not familiar with that terminology. Miva Synchro will only synch QuickBooks
      items that are of the "Inventory Part and Non-Inventory Part" types. I'm not
      sure if maybe you are trying to do these as other item types. More info
      would be helpful so I can figure out what's going on.

      Thanks.

      Jimmy
      Miva Support Engineer
      Please REPLY to keep message history.

      Miva Corporation
      (858) 490-2570
      Mon. - Fri., 9am - 5pm (PST)

      ***********************************
      Do you have questions? We have answers!
      Check out our FAQ at:
      <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
      ***********************************
      NEW! Miva Service Club
      Starting at only $149/yr.
      Visit www.miva.com/support for details.
      ***********************************



      -----Original Message-----
      From: Tiffany Shacklett [mailto:[email protected]]
      Sent: Monday, January 12, 2004 8:09 AM
      To: Synchro Users
      Subject: [scu] Assembly Item Problem


      Many of the items we sell are assembled, and we finally got the Quickbooks
      upgrade that will allow us to track inventory on assembled items. The
      trouble is, these items will not synch. When we made the changes in
      Quickbooks, I reconnected the connector module and did a full product scan
      to reconnect the products. This appeared to work fine. But then as the
      orders started coming in, Synchro would just quit whenever it encountered an
      order with an assembly item. My question is this: Is it possible to get Miva
      Synchro to work with assembly items in the future? If not, can you at least
      get it to where it will just skip an order with assembly items and go on to
      the next one rather than just quitting?

      Tiffany Shacklett

      The Glowsource
      1308 N. Inyo Street, Ste B
      Ridgecrest, CA. 93555
      877-456-4969
      760-499-1999
      760-499-1998 (fax)
      www.glowsource.com
      [email protected]


      Comment

        #4
        Assembly Item Problem



        Hi Tiffany,

        Thanks for the explanation. I haven't personally gotten to play with
        QuickBooks 2004 Premier yet, so I wasn't aware of that new feature. I'll
        have a chat with Development.

        Jimmy
        Miva Support Engineer
        Please REPLY to keep message history.

        Miva Corporation
        (858) 490-2570
        Mon. - Fri., 9am - 5pm (PST)

        ***********************************
        Do you have questions? We have answers!
        Check out our FAQ at:
        <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
        ***********************************
        NEW! Miva Service Club
        Starting at only $149/yr.
        Visit www.miva.com/support for details.
        ***********************************



        -----Original Message-----
        From: Tiffany Shacklett [mailto:[email protected]]
        Sent: Monday, January 12, 2004 12:02 PM
        To: Miva User Group Support
        Subject: Re: [scu] Assembly Item Problem


        Thank you for your quick response. Quickbooks Premier allows you to enter a
        new type of inventory item called an "inventory assembly." It is similar to
        a group item in that it takes a number of inventory parts and puts them
        under one name, the difference is that you can specify a price and link it
        to accounts the way you would a regular inventory item. We have a few group
        items as well, and so far as I know have been able to synch those in the
        past, even though they are not specifically an "inventory part or
        non-inventory part." That is why I am hoping synching the assembly items is
        possible, i.e., not limited by Quickbooks.

        Tiffany Shacklett

        The Glowsource
        1308 N. Inyo Street, Ste B
        Ridgecrest, CA. 93555
        877-456-4969
        760-499-1999
        760-499-1998 (fax)
        www.glowsource.com
        [email protected]

        ----- Original Message -----
        From: "Miva User Group Support" <[email protected]>
        To: "'Tiffany Shacklett'" <[email protected]>; "Synchro Users"
        <[email protected]>
        Sent: Monday, January 12, 2004 10:49 AM
        Subject: RE: [scu] Assembly Item Problem


        > Hi Tiffany,
        >
        > Can you give me more of an idea of what you mean by "assembled items"? I'm
        > not familiar with that terminology. Miva Synchro will only synch
        QuickBooks
        > items that are of the "Inventory Part and Non-Inventory Part" types. I'm
        not
        > sure if maybe you are trying to do these as other item types. More info
        > would be helpful so I can figure out what's going on.
        >
        > Thanks.
        >
        > Jimmy
        > Miva Support Engineer
        > Please REPLY to keep message history.
        >
        > Miva Corporation
        > (858) 490-2570
        > Mon. - Fri., 9am - 5pm (PST)
        >
        > ***********************************
        > Do you have questions? We have answers!
        > Check out our FAQ at:
        > <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
        > ***********************************
        > NEW! Miva Service Club
        > Starting at only $149/yr.
        > Visit www.miva.com/support for details.
        > ***********************************
        >
        >
        >
        > -----Original Message-----
        > From: Tiffany Shacklett [mailto:[email protected]]
        > Sent: Monday, January 12, 2004 8:09 AM
        > To: Synchro Users
        > Subject: [scu] Assembly Item Problem
        >
        >
        > Many of the items we sell are assembled, and we finally got the Quickbooks
        > upgrade that will allow us to track inventory on assembled items. The
        > trouble is, these items will not synch. When we made the changes in
        > Quickbooks, I reconnected the connector module and did a full product scan
        > to reconnect the products. This appeared to work fine. But then as the
        > orders started coming in, Synchro would just quit whenever it encountered
        an
        > order with an assembly item. My question is this: Is it possible to get
        Miva
        > Synchro to work with assembly items in the future? If not, can you at
        least
        > get it to where it will just skip an order with assembly items and go on
        to
        > the next one rather than just quitting?
        >
        > Tiffany Shacklett
        >
        > The Glowsource
        > 1308 N. Inyo Street, Ste B
        > Ridgecrest, CA. 93555
        > 877-456-4969
        > 760-499-1999
        > 760-499-1998 (fax)
        > www.glowsource.com
        > [email protected]
        >
        >

        Comment

          #5
          Assembly Item Problem



          Hi Tiffany,

          Thanks for the explanation. I haven't personally gotten to play with
          QuickBooks 2004 Premier yet, so I wasn't aware of that new feature. I'll
          have a chat with Development.

          Jimmy
          Miva Support Engineer
          Please REPLY to keep message history.

          Miva Corporation
          (858) 490-2570
          Mon. - Fri., 9am - 5pm (PST)

          ***********************************
          Do you have questions? We have answers!
          Check out our FAQ at:
          <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
          ***********************************
          NEW! Miva Service Club
          Starting at only $149/yr.
          Visit www.miva.com/support for details.
          ***********************************



          -----Original Message-----
          From: Tiffany Shacklett [mailto:[email protected]]
          Sent: Monday, January 12, 2004 12:02 PM
          To: Miva User Group Support
          Subject: Re: [scu] Assembly Item Problem


          Thank you for your quick response. Quickbooks Premier allows you to enter a
          new type of inventory item called an "inventory assembly." It is similar to
          a group item in that it takes a number of inventory parts and puts them
          under one name, the difference is that you can specify a price and link it
          to accounts the way you would a regular inventory item. We have a few group
          items as well, and so far as I know have been able to synch those in the
          past, even though they are not specifically an "inventory part or
          non-inventory part." That is why I am hoping synching the assembly items is
          possible, i.e., not limited by Quickbooks.

          Tiffany Shacklett

          The Glowsource
          1308 N. Inyo Street, Ste B
          Ridgecrest, CA. 93555
          877-456-4969
          760-499-1999
          760-499-1998 (fax)
          www.glowsource.com
          [email protected]

          ----- Original Message -----
          From: "Miva User Group Support" <[email protected]>
          To: "'Tiffany Shacklett'" <[email protected]>; "Synchro Users"
          <[email protected]>
          Sent: Monday, January 12, 2004 10:49 AM
          Subject: RE: [scu] Assembly Item Problem


          > Hi Tiffany,
          >
          > Can you give me more of an idea of what you mean by "assembled items"? I'm
          > not familiar with that terminology. Miva Synchro will only synch
          QuickBooks
          > items that are of the "Inventory Part and Non-Inventory Part" types. I'm
          not
          > sure if maybe you are trying to do these as other item types. More info
          > would be helpful so I can figure out what's going on.
          >
          > Thanks.
          >
          > Jimmy
          > Miva Support Engineer
          > Please REPLY to keep message history.
          >
          > Miva Corporation
          > (858) 490-2570
          > Mon. - Fri., 9am - 5pm (PST)
          >
          > ***********************************
          > Do you have questions? We have answers!
          > Check out our FAQ at:
          > <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
          > ***********************************
          > NEW! Miva Service Club
          > Starting at only $149/yr.
          > Visit www.miva.com/support for details.
          > ***********************************
          >
          >
          >
          > -----Original Message-----
          > From: Tiffany Shacklett [mailto:[email protected]]
          > Sent: Monday, January 12, 2004 8:09 AM
          > To: Synchro Users
          > Subject: [scu] Assembly Item Problem
          >
          >
          > Many of the items we sell are assembled, and we finally got the Quickbooks
          > upgrade that will allow us to track inventory on assembled items. The
          > trouble is, these items will not synch. When we made the changes in
          > Quickbooks, I reconnected the connector module and did a full product scan
          > to reconnect the products. This appeared to work fine. But then as the
          > orders started coming in, Synchro would just quit whenever it encountered
          an
          > order with an assembly item. My question is this: Is it possible to get
          Miva
          > Synchro to work with assembly items in the future? If not, can you at
          least
          > get it to where it will just skip an order with assembly items and go on
          to
          > the next one rather than just quitting?
          >
          > Tiffany Shacklett
          >
          > The Glowsource
          > 1308 N. Inyo Street, Ste B
          > Ridgecrest, CA. 93555
          > 877-456-4969
          > 760-499-1999
          > 760-499-1998 (fax)
          > www.glowsource.com
          > [email protected]
          >
          >

          Comment

            #6
            Assembly Item Problem



            Hello,

            Miva Synchro will only add Inventory and Non-Inventory parts from QuickBooks
            into Miva Merchant. Group items in QuickBooks are not added to Miva Merchant
            at this time. I'll see if this is something Development can add later,
            though.

            Thanks.

            Jimmy
            Miva Support Engineer
            Please REPLY to keep message history.

            Miva Corporation
            (858) 490-2570
            Mon. - Fri., 9am - 5pm (PST)

            ***********************************
            Do you have questions? We have answers!
            Check out our FAQ at:
            <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
            ***********************************
            NEW! Miva Service Club
            Starting at only $149/yr.
            Visit www.miva.com/support for details.
            ***********************************



            -----Original Message-----
            From: Todd W. Gale [mailto:[email protected]]
            Sent: Monday, January 12, 2004 7:07 AM
            To: Miva User Group Support
            Subject: RE: [scu] Assembly Item Problem


            Jimmy,

            I have the same problem. A computer is assembled from various components. We
            don't sell the components, we sell the computer, therefore it is sold as a
            unit under "Group" type. This is considered an inventory item, deducting
            from other inventory item and another type of item that Synchro should
            handle.

            Todd W. Gale
            Gale Computing Systems
            [email protected]
            (818) 709-6825 x102
            (818) 709-6279

            -----Original Message-----
            From: Miva User Group Support [mailto:[email protected]]
            Sent: Monday, January 12, 2004 10:50 AM
            To: 'Tiffany Shacklett'; Synchro Users
            Subject: RE: [scu] Assembly Item Problem


            Hi Tiffany,

            Can you give me more of an idea of what you mean by "assembled items"? I'm
            not familiar with that terminology. Miva Synchro will only synch QuickBooks
            items that are of the "Inventory Part and Non-Inventory Part" types. I'm not
            sure if maybe you are trying to do these as other item types. More info
            would be helpful so I can figure out what's going on.

            Thanks.

            Jimmy
            Miva Support Engineer
            Please REPLY to keep message history.

            Miva Corporation
            (858) 490-2570
            Mon. - Fri., 9am - 5pm (PST)

            ***********************************
            Do you have questions? We have answers!
            Check out our FAQ at:
            <A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
            ***********************************
            NEW! Miva Service Club
            Starting at only $149/yr.
            Visit www.miva.com/support for details.
            ***********************************



            -----Original Message-----
            From: Tiffany Shacklett [mailto:[email protected]]
            Sent: Monday, January 12, 2004 8:09 AM
            To: Synchro Users
            Subject: [scu] Assembly Item Problem


            Many of the items we sell are assembled, and we finally got the Quickbooks
            upgrade that will allow us to track inventory on assembled items. The
            trouble is, these items will not synch. When we made the changes in
            Quickbooks, I reconnected the connector module and did a full product scan
            to reconnect the products. This appeared to work fine. But then as the
            orders started coming in, Synchro would just quit whenever it encountered an
            order with an assembly item. My question is this: Is it possible to get Miva
            Synchro to work with assembly items in the future? If not, can you at least
            get it to where it will just skip an order with assembly items and go on to
            the next one rather than just quitting?

            Tiffany Shacklett

            The Glowsource
            1308 N. Inyo Street, Ste B
            Ridgecrest, CA. 93555
            877-456-4969
            760-499-1999
            760-499-1998 (fax)
            www.glowsource.com
            [email protected]


            Comment

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