Miva Synchro and QuickBooks 2004 Pro

Hello Users,

I have done some initial testing of Miva Synchro and QuickBooks 2004 Pro and
it looks like there is one problem already. Under Properties: Orders, the
drop-downs for the Shipping Item and the Sales Tax Items does not pull the
items from the QuickBooks company file that are added by Miva Synchro when
adding a new store.

Shipping Item: This should read items from QuickBooks that are labeled as
"Other Charge". It does not look like it is doing this. This is a required
field for synchronizing Orders.

Line Tax Item and Invoice Tax Item: This should read items from QuickBooks
that are labeled as "Sales Tax Item". It does not look like it is doing
this. This is not a required field for synchronizing Orders.

I have reported this to Development to look into today. I'll keep the list
updated with info.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
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Miva Synchro and QuickBooks 2004 Pro



When you tested it did you get the following error message?

QuickBooks Error: The query request has not been fully completed. =
There was
a required element ("60000-1072817178") that could not be found in
QuickBooks.

If you are then it would be nice to have a fix, if not could someone =
tell me
a solution?

Please don't leave me hanging, I have spent $400 and not been able to =
use
it. I have a pretty little icon in the corner of my screen, so that =
has to
be worth about $10...

BTW, I am using QuickBooks Premier Retail Edition.

Chris Dye
Founder & Owner
Club RSX.com
(866) CLUB-RSX (258-2779) - Phone
(719) 282-9443 - Fax
<A HREF ="http://www.clubrsx.com">http://www.clubrsx.com</A>
=20
"The World's Largest RSX Website and Community"
=20

-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]=20
Sent: Friday, January 09, 2004 1:40 PM
To: Synchro Users
Subject: [scu] Miva Synchro and QuickBooks 2004 Pro

Hello Users,

I have done some initial testing of Miva Synchro and QuickBooks 2004 =
Pro and
it looks like there is one problem already. Under Properties: Orders, =
the
drop-downs for the Shipping Item and the Sales Tax Items does not pull =
the
items from the QuickBooks company file that are added by Miva Synchro =
when
adding a new store.

Shipping Item: This should read items from QuickBooks that are labeled =
as
"Other Charge". It does not look like it is doing this. This is a =
required
field for synchronizing Orders.

Line Tax Item and Invoice Tax Item: This should read items from =
QuickBooks
that are labeled as "Sales Tax Item". It does not look like it is doing
this. This is not a required field for synchronizing Orders.

I have reported this to Development to look into today. I'll keep the =
list
updated with info.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************

Miva Synchro and QuickBooks 2004 Pro



Chris,

Please send me your QB XML log file from Miva Synchro off-list so I can see
what is causing that error you are getting. This error is generic and can be
caused by many different things, so I'll need to look at your specific case
for a resolution.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Club RSX Sales [mailto:[email protected]]
Sent: Friday, January 09, 2004 6:10 PM
To: 'Miva User Group Support'; 'Synchro Users'
Subject: RE: [scu] Miva Synchro and QuickBooks 2004 Pro


When you tested it did you get the following error message?

QuickBooks Error: The query request has not been fully completed. There was
a required element ("60000-1072817178") that could not be found in
QuickBooks.

If you are then it would be nice to have a fix, if not could someone tell me
a solution?

Please don't leave me hanging, I have spent $400 and not been able to use
it. I have a pretty little icon in the corner of my screen, so that has to
be worth about $10...

BTW, I am using QuickBooks Premier Retail Edition.

Chris Dye
Founder & Owner
Club RSX.com
(866) CLUB-RSX (258-2779) - Phone
(719) 282-9443 - Fax
<A HREF ="http://www.clubrsx.com">http://www.clubrsx.com</A>

"The World's Largest RSX Website and Community"


-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]
Sent: Friday, January 09, 2004 1:40 PM
To: Synchro Users
Subject: [scu] Miva Synchro and QuickBooks 2004 Pro

Hello Users,

I have done some initial testing of Miva Synchro and QuickBooks 2004 Pro and
it looks like there is one problem already. Under Properties: Orders, the
drop-downs for the Shipping Item and the Sales Tax Items does not pull the
items from the QuickBooks company file that are added by Miva Synchro when
adding a new store.

Shipping Item: This should read items from QuickBooks that are labeled as
"Other Charge". It does not look like it is doing this. This is a required
field for synchronizing Orders.

Line Tax Item and Invoice Tax Item: This should read items from QuickBooks
that are labeled as "Sales Tax Item". It does not look like it is doing
this. This is not a required field for synchronizing Orders.

I have reported this to Development to look into today. I'll keep the list
updated with info.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************

Miva Synchro and QuickBooks 2004 Pro



Chris,

Please send me your QB XML log file from Miva Synchro off-list so I can see
what is causing that error you are getting. This error is generic and can be
caused by many different things, so I'll need to look at your specific case
for a resolution.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Club RSX Sales [mailto:[email protected]]
Sent: Friday, January 09, 2004 6:10 PM
To: 'Miva User Group Support'; 'Synchro Users'
Subject: RE: [scu] Miva Synchro and QuickBooks 2004 Pro


When you tested it did you get the following error message?

QuickBooks Error: The query request has not been fully completed. There was
a required element ("60000-1072817178") that could not be found in
QuickBooks.

If you are then it would be nice to have a fix, if not could someone tell me
a solution?

Please don't leave me hanging, I have spent $400 and not been able to use
it. I have a pretty little icon in the corner of my screen, so that has to
be worth about $10...

BTW, I am using QuickBooks Premier Retail Edition.

Chris Dye
Founder & Owner
Club RSX.com
(866) CLUB-RSX (258-2779) - Phone
(719) 282-9443 - Fax
<A HREF ="http://www.clubrsx.com">http://www.clubrsx.com</A>

"The World's Largest RSX Website and Community"


-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]
Sent: Friday, January 09, 2004 1:40 PM
To: Synchro Users
Subject: [scu] Miva Synchro and QuickBooks 2004 Pro

Hello Users,

I have done some initial testing of Miva Synchro and QuickBooks 2004 Pro and
it looks like there is one problem already. Under Properties: Orders, the
drop-downs for the Shipping Item and the Sales Tax Items does not pull the
items from the QuickBooks company file that are added by Miva Synchro when
adding a new store.

Shipping Item: This should read items from QuickBooks that are labeled as
"Other Charge". It does not look like it is doing this. This is a required
field for synchronizing Orders.

Line Tax Item and Invoice Tax Item: This should read items from QuickBooks
that are labeled as "Sales Tax Item". It does not look like it is doing
this. This is not a required field for synchronizing Orders.

I have reported this to Development to look into today. I'll keep the list
updated with info.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************