Just downloaded and installed production version. Miva Synchro dies.

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Hi,



I'm not sure if this is the current forum for support, but I'm trying
here and will call your Miva support# once you guys open at 900am PST.



I registered for the beta and had relatively good luck in getting things
to work and purchased the product early on.



Now that I am ready to begin the LIVE implementation of your product, it
DIES! And, ties up QuickBooks to where I cannot exit QuickBooks. So, I
have to use the Task Manager to kill QuickBooks and hope that something
major does not go wrong with our QB database.



I think the Miva Synchro process dies when it tries to sync the
products, since that is what the log file shows (just a Begin) for the
Product sync.



Note that this is the latest and "greatest" version you have available..
I just downloaded it last night!



Please advise.

Arnold

415 621 4810

[email protected] <mailto:[email protected]>

www.egetbetter.com <<A HREF ="http://www.egetbetter.com/> ">http://www.egetbetter.com/> </A>




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Just downloaded and installed production version. Miva Synchro dies.



Right list, but currently not very active. I joined last week when I heard
of some of the trouble with Synchro, this is one of the first posts I've
seen. Cyn


----- Original Message -----
From: "egetbetterCustomerService" <[email protected]>
To: <[email protected]>
Sent: Thursday, December 18, 2003 10:48 AM
Subject: [scu] Just downloaded and installed production version. Miva
Synchro dies.


> Hi,
>
>
>
> I'm not sure if this is the current forum for support, but I'm trying
> here and will call your Miva support# once you guys open at 900am PST.
>
>
>
> I registered for the beta and had relatively good luck in getting things
> to work and purchased the product early on.
>
>
>
> Now that I am ready to begin the LIVE implementation of your product, it
> DIES! And, ties up QuickBooks to where I cannot exit QuickBooks. So, I
> have to use the Task Manager to kill QuickBooks and hope that something
> major does not go wrong with our QB database.
>
>
>
> I think the Miva Synchro process dies when it tries to sync the
> products, since that is what the log file shows (just a Begin) for the
> Product sync.
>
>
>
> Note that this is the latest and "greatest" version you have available..
> I just downloaded it last night!
>
>
>
> Please advise.
>
> Arnold
>
> 415 621 4810
>
> [email protected] <mailto:[email protected]>
>
> www.egetbetter.com <<A HREF ="http://www.egetbetter.com/>">http://www.egetbetter.com/></A>
>
>
>
>

Just downloaded and installed production version. Miva



Hi Arnold,

Can you please send in the log files for viewing?

Todd
Miva Support Engineer
Please REPLY to keep message history

Miva Corporation
www.miva.com <<A HREF ="http://www.miva.com/> ">http://www.miva.com/> </A>
(858) 490-2570
Mon-Fri 9am -5pm PST


-----Original Message-----
From: egetbetterCustomerService [mailto:[email protected]]
Sent: Thursday, December 18, 2003 8:49 AM
To: [email protected]
Subject: [scu] Just downloaded and installed production version. Miva
Synchro dies.
Importance: High


Hi,



I'm not sure if this is the current forum for support, but I'm trying
here and will call your Miva support# once you guys open at 900am PST.



I registered for the beta and had relatively good luck in getting things
to work and purchased the product early on.



Now that I am ready to begin the LIVE implementation of your product, it
DIES! And, ties up QuickBooks to where I cannot exit QuickBooks. So, I
have to use the Task Manager to kill QuickBooks and hope that something
major does not go wrong with our QB database.



I think the Miva Synchro process dies when it tries to sync the
products, since that is what the log file shows (just a Begin) for the
Product sync.



Note that this is the latest and "greatest" version you have available..
I just downloaded it last night!



Please advise.

Arnold

415 621 4810

[email protected] <mailto:[email protected]>

www.egetbetter.com <<A HREF ="http://www.egetbetter.com/> ">http://www.egetbetter.com/> </A>