Sync Orders

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I'm new to Miva Syncro I'm trying to synchronize the orders but the
orders properties page does not have the ok button, I'm obviously
missing something can you help me here?

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On the orders properties screen I have:

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Order # prefix:=20

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Last Order: 1

Sales rep: mycubanstore.com <-- I have created this one on QB

Record Order has: Sales receipt

Deposit acc: undeposited funds

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Payment method:

Create / use Miva merchant payment method <-- I have this one check

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Shipping:

Create / use Miva merchant shipping method <-- I have this one check

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Sales tax:

Allow Quick books to apply/recalculate <-- I have this one check

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Still my OK button is completed gray out. Any Ideas??

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Thanks,

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Alexis Martin

Authentic Guayaberas, Cuban Music and more.

www.mycubanstore.com <<A HREF ="http://www.mycubanstore.com/>=20">http://www.mycubanstore.com/>=20</A>

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Sync Orders



Hi Alexis,

You need to create an Item in QuickBooks as an Other Charge for the Shipping
Charges. Then, in Miva Synchro, under Orders, specify that Shipping Charges
Item in the drop-down menu for Shipping Line Item.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************



-----Original Message-----
From: Alexis Martin [mailto:[email protected]]
Sent: Monday, October 20, 2003 10:35 AM
To: [email protected]
Subject: [scu] Sync Orders


I'm new to Miva Syncro I'm trying to synchronize the orders but the
orders properties page does not have the ok button, I'm obviously
missing something can you help me here?





On the orders properties screen I have:



Order # prefix:



Last Order: 1

Sales rep: mycubanstore.com <-- I have created this one on QB

Record Order has: Sales receipt

Deposit acc: undeposited funds



Payment method:

Create / use Miva merchant payment method <-- I have this one check



Shipping:

Create / use Miva merchant shipping method <-- I have this one check



Sales tax:

Allow Quick books to apply/recalculate <-- I have this one check





Still my OK button is completed gray out. Any Ideas??







Thanks,



Alexis Martin

Authentic Guayaberas, Cuban Music and more.

www.mycubanstore.com <<A HREF ="http://www.mycubanstore.com/> ">http://www.mycubanstore.com/> </A>

Sync Orders



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Hi Abby,

Details on Miva Synchro can be found here:
<A HREF ="http://www.miva.com/products/synchro/">http://www.miva.com/products/synchro/</A>
<<A HREF ="http://www.miva.com/products/synchro/> . We also have some preliminary">http://www.miva.com/products/synchro/> . We also have some preliminary</A>
documentation available here:
<A HREF ="http://www.miva.com/products/synchro/SynchroGuide.pdf">http://www.miva.com/products/synchro/SynchroGuide.pdf</A>
<<A HREF ="http://www.miva.com/products/synchro/SynchroGuide.pdf> ">http://www.miva.com/products/synchro/SynchroGuide.pdf> </A>

Thanks.


Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs <http://www.miva.com/support/faqs> ">http://www.miva.com/support/faqs <http://www.miva.com/support/faqs> </A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************

-----Original Message-----
From: Abby Narasimhan [mailto:[email protected]]
Sent: Tuesday, October 21, 2003 5:32 AM
To: Miva User Group Support
Subject: Re: [scu] Sync Orders


Hi,
Where can I find the details and features for Miva Synchro?

Abby Narasimhan, Sales Manager

Karma Cat Creations LLC

<<A HREF ="http://www.karmacatcreations.com/> http://www.karmacatcreations.com/">http://www.karmacatcreations.com/> http://www.karmacatcreations.com/</A>



----- Original Message -----
From: Miva User <mailto:[email protected]> Group Support
To: '[email protected]' <mailto:'[email protected]'> ;
Synchro
Users <mailto:[email protected]>
Sent: Monday, October 20, 2003 4:10 PM
Subject: RE: [scu] Sync Orders

Hi Alexis,

You need to create an Item in QuickBooks as an Other Charge for the
Shipping
Charges. Then, in Miva Synchro, under Orders, specify that Shipping
Charges
Item in the drop-down menu for Shipping Line Item.

Thanks.

Jimmy
Miva Support Engineer
Please REPLY to keep message history.

Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)

***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs <http://www.miva.com/support/faqs> ">http://www.miva.com/support/faqs <http://www.miva.com/support/faqs> </A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support <<A HREF ="http://www.miva.com/support for details">http://www.miva.com/support for details</A>>
***********************************



-----Original Message-----
From: Alexis Martin [mailto:[email protected]]
Sent: Monday, October 20, 2003 10:35 AM
To: [email protected] <mailto:[email protected]>
Subject: [scu] Sync Orders


I'm new to Miva Syncro I'm trying to synchronize the orders but the
orders properties page does not have the ok button, I'm obviously
missing something can you help me here?





On the orders properties screen I have:



Order # prefix:



Last Order: 1

Sales rep: mycubanstore.com <-- I have created this one on QB

Record Order has: Sales receipt

Deposit acc: undeposited funds



Payment method:

Create / use Miva merchant payment method <-- I have this one check



Shipping:

Create / use Miva merchant shipping method <-- I have this one check



Sales tax:

Allow Quick books to apply/recalculate <-- I have this one check





Still my OK button is completed gray out. Any Ideas??







Thanks,



Alexis Martin

Authentic Guayaberas, Cuban Music and more.

www.mycubanstore.com <<A HREF ="http://www.mycubanstore.com> <">http://www.mycubanstore.com> <</A>
<A HREF ="http://www.mycubanstore.com/ <http://www.mycubanstore.com/> > ">http://www.mycubanstore.com/ <http://www.mycubanstore.com/> > </A>

The Sync is Failing



I'm trying manual sychronization. The process starts...I get a window saying
"1 of 11 orders...", but the window disappears and no orders show up in QB.
This is what the log says...

[10/23/2003 14:32:11] Order Synchronization: Begin
returning from ProcessXMLRequest, result = 0
OAstdMethodRet (80041a00)
OAstdMethodRet (80041a00)
returning from ProcessXMLRequest, result = 0
OAstdMethodRet (80040946)
OAstdMethodRet (80040946)
returning from ProcessXMLRequest, result = 0

What should I do?

Thanks,

Ken