Hi Michelle,
First, try disabling and removing the Miva Synchro Connector module from
your Miva Merchant admin. Then, re-add and re-assign the module to your
store and try Synchronizing again.
If that doesn't help, send me a copy of your Miva Synchro log files. There
should be three of them: Synchronization Log, QuickBooks XML log, and Miva
Merchant Log.
Thanks.
Jimmy
Miva Support Engineer
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Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)
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-----Original Message-----
From: Miva Lists [mailto:[email protected]]
Sent: Monday, September 15, 2003 6:30 PM
To: 'Miva User Group Support'; 'Synchro Users'
Subject: Error
We just tried to sync w/ a new file ~
Got the following error:
Quickbooks Error: Object "6D0000-1060915392" specified in the request
can not be found.
Any clue what that is?
Michelle
www.invitationhaven.com
We create your personalized photo announcement or invitation to be a
gift and become a lasting memory
-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]
Sent: Monday, September 15, 2003 12:48 PM
To: 'egetbetterCustomerService'; Synchro Users
Subject: RE: [scu] Security issue with Miva Synchro ???
Hi Arnold,
What is the name of this log file that's recording that info?
Jimmy
Miva Support Engineer
Please REPLY to keep message history.
Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)
***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************
-----Original Message-----
From: egetbetterCustomerService [mailto:[email protected]]
Sent: Monday, September 15, 2003 10:22 AM
To: 'Miva User Group Support'
Subject: RE: [scu] Security issue with Miva Synchro ???
Hi Jimmy,
Thanks for looking into the issue.
Just to be perfectly clear on the log files I'm concerned about.. it's
the
server log files on the system where our miva store is hosted. Local
log
files on the PC where Miva Synchro is running is an issue for us, but
not as
serious.
And, now that my mind is on usernames and passwords, I have another
question: is Miva Synchro protecting (e.g. SSL) the commands between
the
miva host system and the QuickBooks system? It would be particularly
disturbing to know that usernames/passwords are going over the internet
without protection.
Thanks in advance for any help in getting this issue resolved.
Arnold
Support Services
[email protected]
www.egetbetter.com
-----Original Message-----
From: Miva User Group Support [mailto:[email protected]]
Sent: Monday, September 15, 2003 9:30 AM
To: 'egetbetterCustomerService'; Synchro Users
Subject: RE: [scu] Security issue with Miva Synchro ???
Hi Arnold,
I see what you are talking about and how this could be risky. I'll bring
it
up with Development to see if we can provide some sort of workaround for
this.
However, I do believe that those log files that store the info are only
going to be in the Beta version as they are used for troubleshooting.
Thanks.
Jimmy
Miva Support Engineer
Please REPLY to keep message history.
Miva Corporation
(858) 490-2570
Mon. - Fri., 9am - 5pm (PST)
***********************************
Do you have questions? We have answers!
Check out our FAQ at:
<A HREF ="http://www.miva.com/support/faqs">http://www.miva.com/support/faqs</A>
***********************************
NEW! Miva Service Club
Starting at only $149/yr.
Visit www.miva.com/support for details.
***********************************
-----Original Message-----
From: egetbetterCustomerService [mailto:[email protected]]
Sent: Sunday, September 14, 2003 12:43 AM
To: [email protected]
Subject: [scu] Security issue with Miva Synchro ???
Hi,
I'm not sure if this is the appropriate forum to raise this issue, but
here goes:
Over the last week or so, we've tried to implement Miva Synchro in our
environment and have most of the functionality we need (there are lots
of things we'd wish for, tho).
The most significant issue we have right now is the fact that our Miva
Admin username and password is showing up in our log files.
For example, we see a lot of entries like:
POST
/plugins/MivaMerchants/admin.mvc?UserName=xxxxxxxx&Password=xxxxxxxx&S
tore_Code=ZZZ&Module_Code=synchro&Action=SUTL&Sync hro_Action=AGRP&Screen
=SUTL
Very few people in our organization have access to our miva password and
most references I've seen on security say it's bad practice to store
username/password in files, especially unencrypted files. Is there
something we're missing on the configuration for Miva Synchro, or is
this just the way it is?
Thanks in advance for any help in getting this issue resolved.
Arnold
Support Services
[email protected] <mailto:[email protected]>
www.egetbetter.com <<A HREF ="http://www.egetbetter.com/> ">http://www.egetbetter.com/> </A>
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