Changed customer fields and broke OSEL page

[Jason King]

I hid some customer fields and my OSEL page is now distorted. I reset the fields, and recalled the original bootstrap code on the page, but I can't seem to restore it. Any thoughts?

[Jason King]

Re: Changed customer fields and broke OSEL page

I'm sorry, I meant customer fields like address, state, city etc...

[Ron Frigon]

Re: Changed customer fields and broke OSEL page

Hey Jason,

Did you reset the fields > recall the template > then click update?

It sounds like you didn't click update after recalling the template.

You can change your customer fields, then recall and update the template, make your new customer field changes manually, then update again. This is what you would do if you're trying to hide fields like fax etc.

Ron

[Jason King]

Re: Changed customer fields and broke OSEL page

I did all of that, retraced my steps and undid every change in the admin I made. Still no go. I am hesitant to dig into the CSS because I don't know much about respondent coding. Any other ideas?

[Ron Frigon]

Re: Changed customer fields and broke OSEL page

After looking at the thumbnail, it dawned on me... OSEL shouldn't have editable customer fields. I think you've got something else going on. Maybe you copied the fields over from OCST to try and fix it?

Here's the default Customer Fields for OSEL:

<div id="ship-to" class="col-md-6">
  <h3 class="title">Ship To:</h3>
  <mvt:if expr="g.Basket:ship_fname OR g.Basket:ship_lname">
    <div class="form-group">
      <label class="col-lg-3 control-label">Name:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_fname; &mvte:global:Basket:ship_lname;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:ship_email">
    <div class="form-group">
      <label class="col-lg-3 control-label">Email Address:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_email;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:ship_phone">
    <div class="form-group">
      <label class="col-lg-3 control-label">Phone Number:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_phone;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:ship_fax">
    <div class="form-group">
      <label class="col-lg-3 control-label">Fax Number:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_fax;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:ship_comp">
    <div class="form-group">
      <label class="col-lg-3 control-label">Company:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:ship_comp;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:ship_addr1 OR g.Basket:ship_addr2 OR g.Basket:ship_city OR g.Basket:ship_state OR g.Basket:ship_zip OR g.Basket:ship_cntry">
    <div class="form-group">
      <label class="col-lg-3 control-label">Address:</label>
      <div class="col-lg-9 form-control-static"> &mvte:global:Basket:ship_addr1;<br />
        <mvt:if expr="g.Basket:ship_addr2"> &mvte:global:Basket:ship_addr2;<br />
        </mvt:if>
        <mvt:if expr="( NOT ISNULL g.Basket:ship_city ) AND ( NOT ISNULL g.Basket:ship_state )"> &mvte:global:Basket:ship_city;,
          <mvt:else>
          &mvte:global:Basket:ship_city; </mvt:if>
        &mvte:global:Basket:ship_state; &mvte:global:Basket:ship_zip;<br />
        &mvte:global:Basket:ship_cntry; </div>
    </div>
  </mvt:if>
</div>
<div id="bill-to" class="col-md-6">
  <h3 class="title">Bill To:</h3>
  <mvt:if expr="g.Basket:bill_fname OR g.Basket:bill_lname">
    <div class="form-group">
      <label class="col-lg-3 control-label">Name:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_fname; &mvte:global:Basket:bill_lname;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:bill_email">
    <div class="form-group">
      <label class="col-lg-3 control-label">Email Address:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_email;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:bill_phone">
    <div class="form-group">
      <label class="col-lg-3 control-label">Phone Number:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_phone;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:bill_fax">
    <div class="form-group">
      <label class="col-lg-3 control-label">Fax Number:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_fax;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:bill_comp">
    <div class="form-group">
      <label class="col-lg-3 control-label">Company:</label>
      <div class="col-lg-9 form-control-static">&mvte:global:Basket:bill_comp;</div>
    </div>
  </mvt:if>
  <mvt:if expr="g.Basket:bill_addr1 OR g.Basket:bill_addr2 OR g.Basket:bill_city OR g.Basket:bill_state OR g.Basket:bill_zip OR g.Basket:bill_cntry">
    <div class="form-group">
      <label class="col-lg-3 control-label">Address:</label>
      <div class="col-lg-9 form-control-static"> &mvte:global:Basket:bill_addr1;<br />
        <mvt:if expr="g.Basket:bill_addr2"> &mvte:global:Basket:bill_addr2;<br />
        </mvt:if>
        <mvt:if expr="( NOT ISNULL g.Basket:bill_city ) AND ( NOT ISNULL g.Basket:bill_state )"> &mvte:global:Basket:bill_city;,
          <mvt:else>
          &mvte:global:Basket:bill_city; </mvt:if>
        &mvte:global:Basket:bill_state; &mvte:global:Basket:bill_zip;<br />
        &mvte:global:Basket:bill_cntry; </div>
    </div>
  </mvt:if>
</div>

[Jason King]

Re: Changed customer fields and broke OSEL page

Didn't work. It also looks to be affecting the account creation and my customer account pages. It appeared to be a direct result of me changing the customer field settings in the Edit store screen.

[Ron Frigon]

Re: Changed customer fields and broke OSEL page

Sounds like you might need to get someone from Miva to jump in there and see what's going on. If you recall the origional Customer Fields template on OSEL and click update, that would revert to the origional template. Have you made any changes to your css files?

[gsam]

Re: Changed customer fields and broke OSEL page

Ron,

This looks more like a css problem. Have you recently edited your cssui.css file?

Gary

[Ron Frigon]

Re: Changed customer fields and broke OSEL page

Bootstrap doesn't use cssui.css.

Looking at the source code, all of the bootstrap css classes are missing from the form elements, aside from the 2 selects, on the ACNT page.

The form being displayed here is the default cssui, Not bootstrap.

[Mark Hood]

Re: Changed customer fields and broke OSEL page

Bootstrap doesn't use cssui.css.

Looking at the source code, all of the bootstrap css classes are missing from the form elements, aside from the 2 selects, on the ACNT page.

The form being displayed here is the default cssui, Not bootstrap.

Just to be clear for trouble shooting purposes. You don't want to actually revert to the "original" but instead the one that says updated by bootstrap framework.

(Of course I just read the original post again and that seems to be what you were already doing)

[Jason King]

Re: Changed customer fields and broke OSEL page

Yeah, I need to work on my communication skills lol. I'll hit up tech support. Thanks for your help.