I received tracking code that I thought was supposed to go in the global header but after a week they are still not receiving anything. Is there another place this code should go?
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Have you verified that the "Body Tag" within the withing Global Settings is actually incorporated within any of your templates? It's very rare these days.... None of the more modern themes use it. It's a remnant from the old days. I'd recommend placing that snippet within the "Head Tag Content".
Hope this helps & LMK or PM me a link to the site ~
-Ryan
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