OSEL and OPAY look different than the demo site

[lesliekirk]

I'm trying to figure out why the OSEL and OPAY screens would look different than the demo site. The OSEL screen is subtle and I wouldn't have noticed it if I wasn't trying to figure out why the OPAY screen is different

Here's the demo (for inquiring minds)

Screen Shot 2017-06-12 at 4.20.55 PM.png

Here's the site I'm working on:

Screen Shot 2017-06-12 at 4.20.26 PM.png

On the Miva demo site, there is no credit card select. On this dev site there is a radio button that just says credit card (not even any options to select a card type). Is this yet another javascript issue? If it is, that might make it hard for some people to check out.

[Matt Zimmermann]

Hi Leslie,

Can you post larger screen shots; I cannot make those out?

[lesliekirk]

Hi Leslie,

Can you post larger screen shots; I cannot make those out?

I wish I could, I tried multiple times and it's not letting me.

[lesliekirk]

[lesliekirk]

As an attachment

[Matt Zimmermann]

HI Leslie,

Maybe try using https://snag.gy/ and post the link to the screen shot.

[lesliekirk]

This is the Luxe Demo site https://snag.gy/WhsQG8.jpg

This is the dev site I'm working on https://snag.gy/VbH7RC.jpg

[Matt Zimmermann]

Hi Leslie,

What active payment methods are set for the site?

[lesliekirk]

Card types? All of them, plus PayPal

[Matt Zimmermann]

Hi Leslie,

Sorry, should have asked what payment modules are active.

[lesliekirk]

LOL, it could have gone either way. Payflow Pro is active

[Matt Zimmermann]

Hi Leslie,

Under Payment Settings -> Payment Method Rules, set PayPal to "Exclude This Method Unless Permitted by Products".

[lesliekirk]

That fixed the way the OSEL screen looks but the OPAY screen still looks the same.

[Matt Zimmermann]

Hi Leslie,

You might try removing the conditionals on the page checking for PAL in the payment method. Since the site is password protected, I would recommend contacting professional services if that doesn't work.