Shipping / Billing State Issue

[K Series Parts]

For some reason, on our site and also the Luxe demo site, when you manually enter in customer information on OCST it doesn't change the state on the billing address and it gives an error. Since the billing address checkbox is checked a customer can't see what is wrong besides the fact it shouldn't be an error at all.

[K Series Parts]

No suggestions?

[Matt Zimmermann]

Hi Chris,
I thought we had resolved that in an earlier release. I will check into it and let you know what I find.

[Matt Zimmermann]

Hi Chris,

This is a bit of a puzzle. I am still looking into a possible solution.

[Matt Zimmermann]

Hi Chris,

I believe the issue has been tracked down. In your scripts.js file within the jsOCST function, replace the window on load function with the following:

$(window).on('load', function () {
    var ShipCountry = $.hook('ShipCountry').find('select'),
        ShipState = $.hook('ShipState'),
        BillCountry = $.hook('BillCountry').find('select'),
        BillState = $.hook('BillState');

    if (ShipCountry.val() === 'US') {
        ShipState.children('input').addClass('h-visually-hidden').prop('disabled', true);
        ShipState.children('select').removeClass('h-visually-hidden').prop('disabled', false);
    }
    else {
        ShipState.children('input').removeClass('h-visually-hidden').prop('disabled', false);
        ShipState.children('select').addClass('h-visually-hidden').prop('disabled', true);
    }

    if (!$('#billing_to_show').is(':checked')) {
        if (BillCountry.val() === 'US') {
            BillState.children('input').addClass('h-visually-hidden').prop('disabled', true);
            BillState.children('select').removeClass('h-visually-hidden').prop('disabled', false);
        }
        else {
            BillState.children('input').removeClass('h-visually-hidden').prop('disabled', false);
            BillState.children('select').addClass('h-visually-hidden').prop('disabled', true);
        }
    }
});

[K Series Parts]

I didn't realize that you responded to this with a fix. I did get it updated and it is working as expected now, thank you!

[K Series Parts]

would this also be the change needed if it is happening on the account setup page?

[Matt Zimmermann]

Hi Chris,

Yes, those blocks may need to be updated as well.

[K Series Parts]

it is different enough code that I am not seeing the overlap for OCST to ACAD