GA Enhanced ECommerce Shadows

[mvasquez]

We migrated to a Shadows template from Levels and we are getting basic pageview data, but ecom isn't working. When I take the working levels code and place it in Utility Settings - Google Analytics Code, we get product data returned in the console with GA Debug on, but when going from OSEL to OPAY we get an error:

"TypeError: Cannot read property 'requestContent' of undefined" from VM3643 clientside.mvc

If I revert back to the original Shadows code, GA fires apges but no conversion data or ecommerce data is passing.

What did I miss?

[Matt Zimmermann]

Are all your setting for Google Analytics Settings and Google Analytics Tracking Code (you may have to check into the Point + Click Mode) the same between your old store and new?

[mvasquez]

Yes - nothing checked on the Levels store, nothing on Shadows. The code is very different though between the store. The Levels one works fine on the levels store, copied onto Shadows causes the above error.

I can't seem to paste the code into here to show the differences.

[Matt Zimmermann]

Was the code customized for your Levels store? If so, you may need to contact the developer to see what was done. If not, then I would recommend contacting Support so they can take a look into the code.

[mvasquez]

Support sent me the latest Enhanced Ecom code, and that is now passing the product data but it doesn't seem to be registering on Analytics still - just page views. Will see what else they come up with! Thanks!!

Marc