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    BASK Volume Pricing bug in Suivant

    So, if a customer makes changes in the basket and clicks on the update link, the quantity updates, but the volume pricing does not. In fact, it doesn't seem to update unless the customer adds another item to the basket. So, the customer can qualify for a discount and not get it. Also, a customer could get the best discount by purchasing one of an item. They just need to get the quantity into the basket to get the best price on PROD, change the quantity to one, and they still get the discount.

    Any idea how I can fix this? I am using the Emporium Plus Volume Pricing.
    Thank you,
    John

    #2
    Re: BASK Volume Pricing bug in Suivant

    My guess is that the volume pricing is only calculated on the ADPR (add to cart) action. The update action is completely separate. MIva's built in Volume Pricing will handle this correctly if you're able to migrate to it.
    Brennan Heyde
    VP Product
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: BASK Volume Pricing bug in Suivant

      Originally posted by Brennan View Post
      My guess is that the volume pricing is only calculated on the ADPR (add to cart) action. The update action is completely separate. MIva's built in Volume Pricing will handle this correctly if you're able to migrate to it.
      Do you have any suggestions for migrating to the built in Miva Volume Pricing.

      Thanks,
      John
      Thank you,
      John

      Comment


        #4
        Re: BASK Volume Pricing bug in Suivant

        I guess my questions are:

        - Can i import and export built in Miva volume pricing. If so, it should be pretty easy.

        - The reason I didn't already do it is because it looks to me like you have to add a product, then go to the marketing location to add a quantity discount rather than doing it from the product screens. Is there a way to assign a built in Miva pricing level in the product screens?
        Thank you,
        John

        Comment


          #5
          Re: BASK Volume Pricing bug in Suivant

          It works in my version 8 5.5 store:
          http://dev.widgetsupply.com/
          Thank you,
          John

          Comment


            #6
            Re: BASK Volume Pricing bug in Suivant

            Brennan, I think this is because Suivant uses QTYG as its action, rather than using the more traditional QNTY, when updating the quantity within the basket. Weiland's Volume Pricing works fine on the QNTY action and always has.

            Rather than forcing a migration at this time, since you guys own the code, could you add support for QTYG?

            If not, what would be the effect of changing Suivant's basket page to loop through items and use QNTY, rather than looping through groups and using QTYG? This is the first I've come across the idea of "groups" in the basket and I'm not entirely sure how they work.

            Thanks,
            Susan
            Susan Petracco
            NetBlazon

            1.866.400.2444

            _____________________________________________

            Like us on Facebook

            Comment


              #7
              Re: BASK Volume Pricing bug in Suivant

              The concept of groups in the basket array was introduced in Version 9. It relates to grouping multiple item into a single line item in the cart in conjunction with promotions. Take for example a Buy 2 get 1 free promotion. Normally Miva would display these are two separate line items since two would have a different price than the third one.

              With Groups, Miva combines all three products into a single line item and displays the savings on the 3rd item. Even though the default page templates now use the groups array on basket, it is completely optional. If you don't need that functionality you can change it back to the normal basket:items array and update the action top be QNTY.

              Regrading our built in volume pricing there are product specific settings and an import for it. One of the problems you may face is the export for the Emporium Module is in a completely different format than the import for our Volume Pricing (You can see the import template under Data Management -> Import settings).

              We looking into providing a tool that translates it easier, but for now there will most likely be some data to massage.
              Brennan Heyde
              VP Product
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Re: BASK Volume Pricing bug in Suivant

                It would be really nice to be able to choose the discount from the product tabs. It really sucks hunting down what discount the product has to to change it.
                Thank you,
                John

                Comment


                  #9
                  Re: BASK Volume Pricing bug in Suivant

                  Thanks Brennan.
                  Susan Petracco
                  NetBlazon

                  1.866.400.2444

                  _____________________________________________

                  Like us on Facebook

                  Comment


                    #10
                    Really old post but it's looking like the only option is to move away from the EmporiumPlus Volume Pricing module? Just had a store owner realize she is being ripped off by devious individuals who are exploiting this flaw.

                    Brennan did you ever developer the tool needed to "translate" the data?

                    Leslie Kirk
                    Miva Certified Developer
                    Miva Merchant Specialist since 1997
                    Previously of Webs Your Way
                    (aka Leslie Nord leslienord)

                    Email me: [email protected]
                    www.lesliekirk.com

                    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                    Comment


                      #11
                      Originally posted by Brennan View Post
                      Re: BASK Volume Pricing bug in Suivant

                      My guess is that the volume pricing is only calculated on the ADPR (add to cart) action. The update action is completely separate. MIva's built in Volume Pricing will handle this correctly if you're able to migrate to it.
                      Brennan - I'm attempting to test with just one product assigned to the Volume Pricing Price Group. It is offering the volume discount but when I make adjustments to the product quantity at the BASK screen - is does not return the full price:

                      SDB18V.png

                      Is there a fix floating around out there?
                      Leslie Kirk
                      Miva Certified Developer
                      Miva Merchant Specialist since 1997
                      Previously of Webs Your Way
                      (aka Leslie Nord leslienord)

                      Email me: [email protected]
                      www.lesliekirk.com

                      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                      Comment


                        #12
                        Also, I just tested with the Shadows 10.07 ReadyTheme and the problem is still there.
                        Leslie Kirk
                        Miva Certified Developer
                        Miva Merchant Specialist since 1997
                        Previously of Webs Your Way
                        (aka Leslie Nord leslienord)

                        Email me: [email protected]
                        www.lesliekirk.com

                        Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                        Comment


                          #13
                          Originally posted by lesliekirk View Post
                          Really old post but it's looking like the only option is to move away from the EmporiumPlus Volume Pricing module? Just had a store owner realize she is being ripped off by devious individuals who are exploiting this flaw.

                          Brennan did you ever developer the tool needed to "translate" the data?
                          lesliekirk It is recommended to use the default Volume Pricing functionality. Unfortunately we do not have any tools to help translate the data from the Emporium Plus export format to the Miva Volume Pricing Import (maybe something ChatGPT can handle).

                          Nicholas Adkins
                          Technical Training Specialist / Miva, Inc.
                          [email protected]
                          https://www.miva.com/mivalearn

                          Comment


                            #14
                            Originally posted by Nick View Post

                            lesliekirk It is recommended to use the default Volume Pricing functionality. Unfortunately we do not have any tools to help translate the data from the Emporium Plus export format to the Miva Volume Pricing Import (maybe something ChatGPT can handle).
                            Hi Nick the test I did was using the default Marketing Volume Pricing Price Group.
                            Leslie Kirk
                            Miva Certified Developer
                            Miva Merchant Specialist since 1997
                            Previously of Webs Your Way
                            (aka Leslie Nord leslienord)

                            Email me: [email protected]
                            www.lesliekirk.com

                            Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                            Comment


                              #15
                              lesliekirk interesting was the store a default setup? I was not able to replicate the issue in a default store. Can you send me the link so I can test?
                              Nicholas Adkins
                              Technical Training Specialist / Miva, Inc.
                              [email protected]
                              https://www.miva.com/mivalearn

                              Comment

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