Group third-party tax Product Category field with Miva's Taxable checkbox field.
Most of our products are not exempt from state sales tax, but some are and we forgot to populate the Tax Category field accordingly. Consequently, these exempt items were inadvertently charged state sales taxed despite Miva's product Taxable checkbox field being unchecked.
Whether or not state sales tax should have been applied despite Miva's product Taxable checkbox field being unchecked might be debatable, or whether a global administrative option to override third-party sales tax applicability (not amount) on products wherein Miva's product Taxable checkbox field is unchecked is a good idea.
Regardless, I believe most would benefit if certain products fields were contextually grouped together such as these two fields to minimize future oversights such as ours, and possibly force selecting an applicable Product Category option.
It might also be a good idea to add a conditional asterisk after the Taxable checkbox field (e.g.: Taxable*) located in Export Products To Flat File > Standard Fields section if a third-party sales tax solution is active, followed with a "*Active [TaxJar] Product Category field may require to be populated." notice below this section.
Mockup:
Screenshot 2025-03-19 at 11-50-58 Miva Merchant Administration - Taxable.jpg
Most of our products are not exempt from state sales tax, but some are and we forgot to populate the Tax Category field accordingly. Consequently, these exempt items were inadvertently charged state sales taxed despite Miva's product Taxable checkbox field being unchecked.
Whether or not state sales tax should have been applied despite Miva's product Taxable checkbox field being unchecked might be debatable, or whether a global administrative option to override third-party sales tax applicability (not amount) on products wherein Miva's product Taxable checkbox field is unchecked is a good idea.
Regardless, I believe most would benefit if certain products fields were contextually grouped together such as these two fields to minimize future oversights such as ours, and possibly force selecting an applicable Product Category option.
It might also be a good idea to add a conditional asterisk after the Taxable checkbox field (e.g.: Taxable*) located in Export Products To Flat File > Standard Fields section if a third-party sales tax solution is active, followed with a "*Active [TaxJar] Product Category field may require to be populated." notice below this section.
Mockup:
Screenshot 2025-03-19 at 11-50-58 Miva Merchant Administration - Taxable.jpg