"eNom" scam?

[Kent Multer]

Yesterday I received three emails that appear to be from a company named eNom and/or name-services.com. They requested that I click various links, apparently related to my domain name registration. They stated that Miva "partners" with them ... but the whole thing smells a little phishy. Is this for real? Should I click any of those links? Did anyone else get similar emails?

Thanks --

[Rick Wilson]

This is odd, enom is definitely a partner of ours (who we use for domain registrations) but I don't recall them sending emails to our customers. We've used them for going on 12 years now.

Can you forward David Hubbard and I the email so we can look?

[Kent Multer]

I actually received three emails from them, all at the same time. I just forwarded all three of them to you both.

Thanks --

[Bruce - PhosphorMedia]

basic rule imo...i don't click links in emails...period.

[Kent Multer]

I sent the emails to you and David. But now the situation is more urgent.

This morning I got an email from Miva support, saying that my domain name will expire on June 17 -- two days from today

The email directed me to go to enom.com and renew. I clicked the link, but there's nothing on this page abnout renewing.

There's a sign-in link, but I have no record of an enom.com account.

I clicked the Forgot Password link, and ended up at a page that says:

themagicm.com is Registered with one of our resellers

Please contact our reseller for assistance. Here's how to reach them:
Provider Information:

Miva, Inc.
http://www.enom.com
16870 West Bernardo Drive
San Diego , CA
+1.8584902570
+1.8587314200
[email protected]


For additional assistance, please call 1 (425) 274-4500 or
Submit a Ticket in our Guest Help Center.
Thanks,
eNom Support Staff

This is really screwy ... how do I get this resolved before midnight tomorrow?????

[Kent Multer]

Further update ... I just called Support, and Martin says he can take care of the renewal today. So hopefully the urgency is over.

But this whole process has been weird and disturbing ... I checked my email Trash folder, and I've received no other emails about the domain renewal until yesterday, 3 days before the expiration. (And No, they didn't go into my junk folder; I don't use any automatic filtering.) Very unprofessional.

Maybe you folks need a new partner for this?

[Bruce - PhosphorMedia]

Long ago I put came to the conclusion that domain names should just be on 'auto-renew'. that being said my register does send me about 2 to 3 emails for each domain renewal so i can judge whether they need to be maintained.

[Kent Multer]

Right, I've usually received multiple renewal notices, starting 30 days or 90 days in advance. 3 days is not long enough.

[Rick Wilson]

For posterity those emails were legit, I don't have any context as to why now, versus the past, but they were from enom and legitimate.