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    Gmail authentication question

    Should an SPF record have a path/provision in the INCLUDE for emails sent from SendGrid on a domains behalf? I have a client using a 3rd party service that uses SendGrid to distribute email on the client's behalf. Gmail accounts are not receiving the email despite no bounce records. It appears the Gmail email accounts are being rejected because Gmail still doesn't know how to authenticate emails. (sarcasm).

    Scott

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    #2
    No, that should not be necessary. I would suspect the sendgrid setup is not correct or has changed in some way. Sendgrid requires the creation of custom DNS records for a subdomain of the sending domain, including SPF that they handle, but it should all be delegated to them for automatic config. This hidden subdomain is independent from the "From" domain that appears on the messages, which is typically the primary domain.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

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      #3
      It looks like it took longer than normal for the DNS changes to propagate to be available for Google to find the records. Appears the Gmail email is allowing these emails in the inboxes now.

      Scott
      Need to offer Shipping Insurance?
      Interactive Design Solutions https://www.myids.net
      MivaMerchant Business Partner | Certified MivaMerchant Web Developer
      Competitive Rates, Custom Modules and Integrations, Store Integration
      AutoBaskets|Advanced Waitlist Integration|Ask about Shipping Insurance Integration
      My T-shirt Collection is mostly MivaCon T-shirts!!

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