Price Groups and Add-on Products

[lesliekirk]

I need a refresher/reminder regarding Add-on Products and other discounts. The store owner wants to offer a free gift when $300 is spent AFTER all other discounts are taken. What is the best way to make sure the free gift is only offered to a basket total after other price groups?

[Rick Wilson]

You should try asking the AI bot, it's on docs.miva.com now. I suspect it'll answer that correctly.

[lesliekirk]

You should try asking the AI bot, it's on docs.miva.com now. I suspect it'll answer that correctly.

Looks like it's on the forum too

[lesliekirk]

You should try asking the AI bot, it's on docs.miva.com now. I suspect it'll answer that correctly.

I'm going to have to figure out how to ask it:

KHXCc1.png

[lesliekirk]

FYI, I rephrased the question and am now going to see if the answer really works

[lesliekirk]

Okay, back to this. I tried the bot. Gave it the rephrased question but the answer is vague:

G7wiom.png



The answer doesn't mention if it should be a Qualifying Subtotal or a Basket Subtotal. Currently, it's set to Basket Subtotal. In this configuration, it has all of the Qualifying Products assigned (which is what the store owner needs). The free gift is entered in the Add-on Product field.


So, I either need a better formatted question for the AI or a little more help please.

[cboggs]

Hi Leslie,

Could you kindly create a support ticket for us? We'd like to take a closer look and conduct some testing on our side. Feel free to DM with the ticket number as well.

[lesliekirk]

Hi Leslie,

Could you kindly create a support ticket for us? We'd like to take a closer look and conduct some testing on our side. Feel free to DM with the ticket number as well.

Hi Cory, thanks I just saw this and have opened a ticket. I'll DM you the ticket number.