reCAPTCHA on Checkout: Payment Information Page

[harpkit]

The reCAPTCHA box on the payment information page is at the top. It resets after about a minute. Many customers take longer than a minute to complete the payment info. So by the time they are ready to hit submit, the reCAPTCHA box is no longer checked. It is also not visible anymore because they have scrolled to the bottom of the page. They try this several times and then email me saying the form doesn't work and they can't place an order.

I would like to move that box to the bottom of the page (see photo) but can't figure out how to do it. Does anybody know how or if this can be done?

Screenshot 2024-12-24 at 9.23.21 AM.png

[Rick Wilson]

That's the old reCaptcha v2, I'd recommend you stop using it (it's not really helpful these days anyway) and install the reCaptcha v3 module.

[harpkit]

OK. Thanks, Rick. I have v3 installed. Didn't realize that was v2 on the payment page.

[Rick Wilson]

It's possible I'm wrong, so check with Support as well

[harpkit]

Don't let this go to your head, but I think you were right. I deactived V2 and it went away. V3 is set to trigger after so many failed attempts. I'll keep an eye on it.