Hi,
I installed the recent updates 10.11.03 and 10.11.04. Since the updates, I am receiving the following message when I attempt to “Generate Shipping Label” for an order from Miva Admin.
120207: Missing/Invalid ShipTo PostalCode. Postal Code is required. Please use the Format ##### or ######### Where # represents a single number
I use AccurateTax address validation and it supples the zip code + 4 with the “-“. "#####-####”
I am now going through every order I need to ship to remove the “-“ However, when I change the zip from “#####-####” to “#########” I then receive the error message:
Please specify a valid zip/postal code
I close the error and the zip is saved without the “-“ on the order.
Is there a setting somewhere that I need to change so that zip codes no longer include the “-“? At this point I am opening every new order and changing the zip.
I opened a ticket yesterday and am waiting for resolution.- but I figure I can’t be the only person experiencing this issue.
BTW - I installed the new updates on my Dev site and the Dev site does not give me the error 120207 which I thought was strange.
Thanks!
Corina
Comment