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Error on Zip/Postal Code + 4 should have no dash?

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    Error on Zip/Postal Code + 4 should have no dash?



    Hi,

    I installed the recent updates 10.11.03 and 10.11.04. Since the updates, I am receiving the following message when I attempt to “Generate Shipping Label” for an order from Miva Admin.

    120207: Missing/Invalid ShipTo PostalCode. Postal Code is required. Please use the Format ##### or ######### Where # represents a single number


    I use AccurateTax address validation and it supples the zip code + 4 with the “-“. "#####-####”

    I am now going through every order I need to ship to remove the “-“ However, when I change the zip from “#####-####” to “#########” I then receive the error message:
    Please specify a valid zip/postal code

    I close the error and the zip is saved without the “-“ on the order.


    Is there a setting somewhere that I need to change so that zip codes no longer include the “-“? At this point I am opening every new order and changing the zip.


    I opened a ticket yesterday and am waiting for resolution.- but I figure I can’t be the only person experiencing this issue.

    BTW - I installed the new updates on my Dev site and the Dev site does not give me the error 120207 which I thought was strange.

    Thanks!
    Corina

    #2
    This bug was fixed - 10.11.05 Release Date: 3/18/25
    MM-15874 module: ups UPS Shipping returns an error when zip+4 is specified during label generation

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