Re: Miva Merchant Production Release 8 Public Beta
Greetings.
I updated everything to the PR8 Beta. I was getting the thumbnails and a popup closeup version initially with gifs but the quality of the thumbnail gifs were so bad compared to the jpgs that I wanted to use jpgs.
My problem is that when I upload my jpg additional images I am getting "Error: Unable to determine image file format". I am uploading as Photoshop, optimized for web, jpgs. All extensions have been added/permitted in the Domain Settings. The only version that worked were .gifs. I contacted support and he was able to upload his own jpgs and they worked.
So I tried exporting the images from Fireworks and they uploaded however as I have been trying to work through this I now can no longer get the closeup version to popup and it is no longer making the three different size versions in my graphics folder. I now typically just end up with a "?" where the graphics should appear.
It seems like things are just degrading.
Not sure where to go from here and would appreciate any thoughts. I did update everything as stated in this forum and as I noted, it worked initially with gifs, but now nothing.
Thank you very much for any assistance!
Greetings.
I updated everything to the PR8 Beta. I was getting the thumbnails and a popup closeup version initially with gifs but the quality of the thumbnail gifs were so bad compared to the jpgs that I wanted to use jpgs.
My problem is that when I upload my jpg additional images I am getting "Error: Unable to determine image file format". I am uploading as Photoshop, optimized for web, jpgs. All extensions have been added/permitted in the Domain Settings. The only version that worked were .gifs. I contacted support and he was able to upload his own jpgs and they worked.
So I tried exporting the images from Fireworks and they uploaded however as I have been trying to work through this I now can no longer get the closeup version to popup and it is no longer making the three different size versions in my graphics folder. I now typically just end up with a "?" where the graphics should appear.
It seems like things are just degrading.
Not sure where to go from here and would appreciate any thoughts. I did update everything as stated in this forum and as I noted, it worked initially with gifs, but now nothing.
Thank you very much for any assistance!
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