Production Release 8 Bugs

[osgd]

Re: Production Release 8 Bugs

Ok thank you for checking. I'm puzzled as to why we are now getting random calls regarding this issue. It's not common, but about once a week is more often than I'd like. The code looks good to me, so I'm not sure what the gremlins are up to.

[Rick Wilson]

Re: Production Release 8 Bugs

When we tested in IE9 we saw Amex, MasterCard and Visa.

[osgd]

Re: Production Release 8 Bugs

http://wesqueak.net/mm5/merchant.mvc...&Store_Code=WS

[Rick Wilson]

Re: Production Release 8 Bugs

S. Conner,

Can you send me your URL, we'll have QA look at your store.

[osgd]

Re: Production Release 8 Bugs

Using Authorize.net payment module, am getting reports of customers using IE9 not able to see any credit card selections except the first one-Amex. It appears there is no other cards in the dropdown. I don't have Windows 7 therefore don't have IE9. I've tested this with Safari, FF, IE8, Chrome & Opera and haven't seen any issues.

[skepticwebguy]

Re: Production Release 8 Bugs

Either try to FTP the files from openssl-0.9 from your machine to the server or upload the entire engine .tar and uncompress it on the server. I've had the same problems with FTP at times and uploading the files again usually works.

Untarring on the server worked. Thank you!

What permissions should the "raw" and "openssl-0.9" folders have and what permission should the files with those folders have?

[Jim McCormick]

Re: Production Release 8 Bugs

openssl-0.9
openssl-1.0
raw

The top two openssl folders appear to be empty on my server and I see that they simply contain aliases or symbolic links to the raw folder. Perhaps the symlinks aren't being maintained when I FTP them from my had drive to my server...

Thoughts?

Either try to FTP the files from openssl-0.9 from your machine to the server or upload the entire engine .tar and uncompress it on the server. I've had the same problems with FTP at times and uploading the files again usually works.

[skepticwebguy]

Re: Production Release 8 Bugs

I noticed running diag6.mvc that my License Manager Call is saying FAIL on these:

https://licensing.smallbusiness.miva.com/gateway/gateway.mv -> Unable to open URL 'https://licensing.smallbusiness.miva.com/gateway/gateway.mv': Error establishing SSL connection: certificate verify failed
https://licensing2.smallbusiness.miva.com/gateway/gateway.mv -> Unable to open URL 'https://licensing2.smallbusiness.miva.com/gateway/gateway.mv': Error establishing SSL connection: certificate verify failed
https://licensemgr.miva.com/gateway/gateway.mv -> Unable to open URL 'https://licensemgr.miva.com/gateway/gateway.mv': Error establishing SSL connection: certificate verify failed

I think the problem is with OpenSSL. I've uploaded these three folders to my certs directory:

openssl-0.9
openssl-1.0
raw

The top two openssl folders appear to be empty on my server and I see that they simply contain aliases or symbolic links to the raw folder. Perhaps the symlinks aren't being maintained when I FTP them from my had drive to my server...

I've updated my .conf file to point to the openssl-0.9 folder and then I tried pointing it to the openssl-1.0 folder. Neither one seemed to fix the License Manager Call FAIL.

Thoughts?

[wsmith]

Re: Production Release 8 Bugs

Unable to download list of available patches

This portion of the error message usually indicates the site is unable to communicate with our license manager. Can you upload our diagnostic tool to test the license manager call?

Diagnostic tool (diag6.mvc)
https://support.mivamerchant.com/sup...ic-application

Wayne

[skepticwebguy]

Re: Production Release 8 Bugs

I am trying to run Update 4 and am getting the following error when I click on the "eligible for updates" icon:

Fatal Error

Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

Error Code: MER-UPG-UTL-00003
Description: Unable to download list of available patches

[MusicMan]

Re: Production Release 8 Bugs

I think I may have found the problem - When I export my orders to a flat file, Viking Coders names the different shipping options like so: "BROK_UPS_CUSTOM:01, BROK_UPS_CUSTOM:02, etc." - It looks to me like the new UPS module is looking for a number only with no text (ex: 01, 02, etc.) from the Viking Coders module. I'm not sure if the Viking Coders is storing the information in the database the same way, but if so, I suspect that is the problem. Most importantly, my Viking Coders module is waaaay out of date (I should have checked that first). I am pretty sure an update will most likely fix the issue. I will post my results once I finalize the update of the Viking Coders module just in case anyone else has the same issue. Thanks Rick!

[Rick Wilson]

Re: Production Release 8 Bugs

Is your UPS Viking Coders module up to date? The two modules should not conflict with each other at all.

The sorting is going to be based on your sorting rules.

[MusicMan]

Re: Production Release 8 Bugs

I ran the PR8 update 4 last night and now receive this error message in Shipping Settings > Shipping Rules > Shipping Method Rules:

Miva Merchant returned an invalid response.
Function: ShippingMethodRulesList_Load_Query
Response: Runtime error in mm5/5.00/modules/shipping/BROK_UPS_CUSTOM.mvc @ [00000015:00005bda]: C:dev_mivacompile2BROK_UPS_CUSTOM.mv: Line 2906: (in expression): Array index must be positive integer

Another error is my UPS shipping will not sort properly. It is showing "Next Day Air" as the default option (he first error may have something to do with this error)....

I am not sure if the errors occurred before or after I activated the "UPS Ready Tools" module. I quickly deactivated the Miva UPS module but the error still exists. My guess is the module is somehow colliding with my Viking Coders "UPS Custom Integration" module. I was tempted to de-activate the Viking Coders module to see what happens but there are a couple of features I did not see in the new Miva UPS module, 1. Control shipping by category and 2. Drop ship product from a different zip code. These two features are very important to us.

Any ideas on the errors and are the 2 features available?

Thanks in advance!

[Rick Wilson]

Re: Production Release 8 Bugs

Also nothing in Update 4 impacted checkout, so it's essentially impossible that it's related to that.

[Donson]

Re: Production Release 8 Bugs

We don't seem to have the problem. We are still getting orders. I also processed a test order and had no problem with the continue buttom.

I think Miva uses Java script for the functioning of back and continue buttoms. If a customer has Java "turned off" on their computer it will cause the problem you described.