Production Release 8 Bugs

[lniepoth]

Re: Production Release 8 Bugs

If your label says Preview on it when you're printing to Zebra, are you sure you're not in Test mode?

Not in Test mode in the UPS Ready Tools. Is there some test mode somewhere else? When I unclick Use Thermal Printer, the old regular printing of labels still works but when I click Use Thermal Printer, I just get a Preview of the label and the Loading button, which doesn't change to allow printing. Any other suggestions? Which driver do I need for the Zebra?

[Rick Wilson]

Re: Production Release 8 Bugs

You're likely using the legacy imports. Make sure you're clicking the word import and not expanding the + next to it.

[VictoryCommerce]

Re: Production Release 8 Bugs

Really?

Import Products From Flat File ...does not have the shipping fields in any of the drop-down boxes. Is there another utility? I am using...

Miva Merchant 5.5
Production Release 8 Update 8
Miva Merchant Engine v5.17
Database API: mysql

[Rick Wilson]

Re: Production Release 8 Bugs

You can import them.

[VictoryCommerce]

Re: Production Release 8 Bugs

Here's one...

Shipping rules/restrictions. You can export it, but you can't import it.

Which means, you have to edit 3 different databases to get that data into the system.

Not sure if this is a bug, intended functionality, or other.

But darn does it ever need fixing.

[Rick Wilson]

Re: Production Release 8 Bugs

Yes, you'll need to void the zebra labels you've generated, then turn off print to zpl in the shipping settings and then regenerate the labels without zpl.

[coca cola]

Re: Production Release 8 Bugs

Is there any way to roll back to be able to use the laser printer?

[Rick Wilson]

Re: Production Release 8 Bugs

Yes I have personally got it running on my iMac and printed and shipped with those printed labels. I followed the exact instructions we gave you via support.

[coca cola]

Re: Production Release 8 Bugs

Has anyone successfully gotten their Zebra printer to work with 8-8 labels on a Mac? We've installed and reinstalled using the exact description of how to make a raw printer in MacOS, but nothing works and we are desperate to be able to print labels today.

[Rick Wilson]

Re: Production Release 8 Bugs

I would open a ticket.

[diana]

Re: Production Release 8 Bugs

Shipping Bug or Just Me? I just started using SmartPost, so I don't know if this is something new.
If I enable SmartPost under the FedEx settings, SmartPost displays at checkout, but all other Shipping Options disappear.
If I disable SmartPost, the other options display.
Products do not have Limit Shipping Methods checked. Enabled are FedEx Ground, Home, and 2nd Day, as well as free ground over certain price using the price table.

[lniepoth]

Re: Production Release 8 Bugs

Now I'm thinking it's a driver issue. Which driver does miva use for the zebra 2844 and do you know where I could download it? I've looked online but having trouble finding.

[Rick Wilson]

Re: Production Release 8 Bugs

My comment about Test mode was for lniepoth not for Coca-Cola.

[coca cola]

Re: Production Release 8 Bugs

No not in test mode in production - the labels come up with a Preview across them on the screen. I've done all the instructions and can't get it to print still to the Zebra

[coca cola]

Re: Production Release 8 Bugs

I ran the terminal instructions but can't find the port listed what should it say?