Shipping could not be calculated for your basket

[skepticwebguy]

Ever since PR8 Update 10, my store gives me this message whenever trying to ship products outside the US: "Shipping could not be calculated for your basket. This may be due to a network or configuration error, or the contents of your basket may not be able to be shipped in a single shipment."


I am using the U.S.P.S. Online Rate Calculation (Domestic & International) module to calculate shipping charges outside the US. I use the following two methods for international orders (and can confirm that these two methods appear on the "Shipping Method Rules" tab:


1) U.S.P.S. First-Class Package International Service
2) U.S.P.S. Priority Mail International


I haven't changed any of the defaults on the "Shipping Method Rules" tab of the "Shipping Rules" screen for either of those 2 shipping methods.


These are all set to zero:


Restrict to Order Subtotal: - (0 = no upper limit)
Restrict to Item Quantity: - (0 = no upper limit)
Restrict to Total Weight: - (0 = no upper limit)


Geographic Restrictions have been left UNCHECKED.


There are no Zip Codes Restrictions set. Exclusions are all set to allow.


Everything worked fine before Update 10.


Why can't my store associate a USPS international shipping method with an international orders?

[treasuresangel]

Re: Shipping could not be calculated for your basket

I just called USPS 1-800-344-7779. She said they put out "new coding" this past Sunday and that USPS is not responsible for any 3rd party coding. She said it would be up to Miva Merchant to review the coding and make changes so the module sees the new information.
I've put in for help through my website's help link, maybe we all should do that so Miva will see it and correct it for us quickly.

[wsmith]

Re: Shipping could not be calculated for your basket

We will be putting out a patch to correct the "new coding" issue released this past Sunday. You will want to enable other shipping methods until this patch has been released. If you continue to have issues, need assistance setting up another shipping method or have additional questions, please contact our support team. Support can be reached at 800-608-6482 or [email protected].

Thread: USPS API Update July 28 2013 - Broke Our Current Module
http://extranet.mivamerchant.com/for...Current-Module

Wayne

[Rick Wilson]

Re: Shipping could not be calculated for your basket

The patch is now out FYI.

[treasuresangel]

Re: Shipping could not be calculated for your basket

Thank you!