Sebenza Support MIA?

[Maxer]

Re: Sebenza Support MIA?

https://sebenza.freshdesk.com/suppor...anti-spam-math

I have seen that.

I think with the posting of that link we are hitting the root of the problem. Aside from support being MIA, the documentation is causing unnecessary support. I see code but no details on where it belongs? Now, I realize that someone who deals with this type of code for living may find this self explanatory, but I do not. Time and time again for 13 years I am forced to figuire out code for something that should be a simple check box.....

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

Max,

You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

But, if I'm not mistaken, here's some further possible implementation instructions:

The snippet:

<tr><td>
<mvt:if expr="g.Review_Error:challenge">
<b style="color:#ff0000;">
<mvt:else>
<b>
</mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>

<input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
<input type="hidden" name="require_challenge" value="1">
</td></tr>

Probably needs to go in the wreviews template right before this area:

	<tr><td width="100%">
		<table width="100%"><tr><td align="right" width="100%">

	 		<mvt:item name="fonts" param="body_font">
	 		<input type="submit" value="Submit your review"></form>
	 		</mvt:item>
	 	</td></tr></table>

	 </td></tr>

The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)

[Maxer]

Re: Sebenza Support MIA?

Max,

You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

But, if I'm not mistaken, here's some further possible implementation instructions:

The snippet:

<tr><td>
<mvt:if expr="g.Review_Error:challenge">
<b style="color:#ff0000;">
<mvt:else>
<b>
</mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>

<input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
<input type="hidden" name="require_challenge" value="1">
</td></tr>

Probably needs to go in the wreviews template right before this area:

    <tr><td width="100%">
        <table width="100%"><tr><td align="right" width="100%">

             <mvt:item name="fonts" param="body_font">
             <input type="submit" value="Submit your review"></form>
             </mvt:item>
         </td></tr></table>

     </td></tr>

The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)

Thanks Bruce! I'll try that. Yes I would think an "image check" would be the minimum in this day and age.....

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

actually I'm a fan of not making the customer do anything. Images can be frustrating...not everyone see's "banana" and types Banana
, (i.e., looks like a plantain to me :) )

[Maxer]

Re: Sebenza Support MIA?

Max,

You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

But, if I'm not mistaken, here's some further possible implementation instructions:

The snippet:

<tr><td>
<mvt:if expr="g.Review_Error:challenge">
<b style="color:#ff0000;">
<mvt:else>
<b>
</mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>

<input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
<input type="hidden" name="require_challenge" value="1">
</td></tr>

Probably needs to go in the wreviews template right before this area:

    <tr><td width="100%">
        <table width="100%"><tr><td align="right" width="100%">

             <mvt:item name="fonts" param="body_font">
             <input type="submit" value="Submit your review"></form>
             </mvt:item>
         </td></tr></table>

     </td></tr>

The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)

BOOM! It was that easy!

Two things for the class: "WReviews" is a "Page" on my site rather than a "template" . Also my code was quite a bit different so I searched for "submit" and put it before the "<tr><td" before the word "submit".

Ran both positive and failure test and they both passed....

Thanks Dude. Send the bill to Sebenza...... ;)

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

Max,

Thanks for clarifying that for properity...many people use the forums as basically a knowledge base. (And yes, I should have typed "page", just being a coder. A page IS a template too...along with the other templates that string off of the Page template :) ).

[Maxer]

Re: Sebenza Support MIA?

Well with that problem solved, a bigger one takes its place. It appears Sebenza really is MIA and I have quite a few of his modules on my store that I cannot get support for now. People need to be warned of this....

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

Well, I can tell you that we have plans to replace a few of them that are NOT going to be replaced by built-in functions (many are), and some have already been replaced. Might be time to review which ones can be replaced via built in tools (i.e., page/category template managers), and see what's left.

[Maxer]

Re: Sebenza Support MIA?

Well, I can tell you that we have plans to replace a few of them that are NOT going to be replaced by built-in functions (many are), and some have already been replaced. Might be time to review which ones can be replaced via built in tools (i.e., page/category template managers), and see what's left.

Yea that's what I was thinking. Weed out the obsolete ones. Going to need lots of brain power to figuire that out. Some of it is over my pay grade...... ;)

Isn't there a major upgrade to Miva coming soon? I'll probably wait until then.....

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

Miva 9 is coming soon, and with it a few possible replacements (namely coupons). Gift Certs are also coming via the MM9 platform, but not immediately. Starting the process now wouldn't be a waste of time as MM9 is a streaming update, unless you are running MMIU in which case you'll want to probably just start over.

If its above your pay grade, consider hiring it out. There are several reasonably priced interrogators that could do this for you.

[Keitho]

Re: Sebenza Support MIA?

Rick, you have a bad link in message #7.

[lesliekirk]

Re: Sebenza Support MIA?

If its above your pay grade, consider hiring it out. There are several reasonably priced interrogators that could do this for you.

LOL, I've never been called an interrogator before

[Rick Wilson]

Re: Sebenza Support MIA?

@Keitho this isn't the same link, but this is what the other link was about: http://carlsononcommerce.com/securit...-rogue-plugin/

[Bruce - PhosphorMedia]

Re: Sebenza Support MIA?

LOL, I've never been called an interrogator before

well, at least not to your face :)

[Maxer]

Re: Sebenza Support MIA?

LOL, I've never been called an interrogator before

No kidding! I was thinking "Geeze now I have to "interrogate" my store. I need to get to the forum more often. Things have changed"! ;)