carrying over session id to static pages

[kenjb]

Hello all

We are in the twilight before updating to miva 9, but have a reoccurring problem. We have 5000 dynamic miva cart pages and 350+ static pages. When customers not allowing cookies try to add to cart then hit a static page, the info is lost. Is there some coding we can add to the static pages so that it carries over to the next page and eventually back to the cart checkout pages when that is selected? We are using miva 5.5

Thanks in advance

[Brennan]

Re: carrying over session id to static pages

Miva tracks a shopper in 1 of 2 ways.

1. A basket cookie is saved when they hit their first Miva page

Or

2. A session id is passed in the URL to identify the customer.

If your customers are blocking cookies (which should be pretty rare) then the only other option is to pass the session id with every page load. Since you have static pages this is going to be problematic.

In this case you would need to bring all your static pages into Miva so you can correctly pass the session id in the URL. But again we rarely see customers with all cookies blocked. You can't do much on the web these days without cookies. If you are seeing this a lot, then maybe there is something else going on.

[kenjb]

Re: carrying over session id to static pages

Brennan,

Thanks for the reply. We had thought to have everything pretty tightly wrapped up so customers aren't losing baskets. I was just wondering if there was any coding within the miva generated static pages that helps pass along the session id when its not used in the url. We will do some more testing and see what happens. Thanks