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Miva Merchant 9 Bugs

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    #16
    Re: Miva Merchant 9 Bugs

    Originally posted by Rick Wilson View Post
    We've dug in and identified an underlying issue that causes memory issues in "Low Resolution Navigation Mode". Specifically people using Firefox or IE where the internal heigh of the screen is 640 pixels or less, switch to "LRNM". When in that mode, in those 2 browsers performance degrades immediately (both scrolling and loading).

    The long term fix will come in 9.0001 but we have pushed out a "hotfix" remotely that should solve the problem in most use cases immediately even without 9.0001.
    I found that the missing navigation elements (Search, subsection categories, etc) will appear on my laptop in Internet Explorer once I disable the Favorites bar. They also appear if I switch from 100% to 75% in the zoom level.
    Last edited by whona; 11-15-14, 08:20 AM.

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      #17
      Re: Miva Merchant 9 Bugs

      That's not a bug as your screen height is triggering low resolution mode. However we're going to add Search into that mode and were considering making it optional.
      Thanks,

      Rick Wilson
      CEO
      Miva, Inc.
      [email protected]
      https://www.miva.com

      Comment


        #18
        Re: Miva Merchant 9 Bugs

        Ahh, I see now. It triggers when you tile side by side as well with other browser windows. And that little folder at the top has the different subcategories that disappear as well.

        Sokath, his eyes uncovered.

        No more Shaka, when the walls fell.

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          #19
          Re: Miva Merchant 9 Bugs

          Not sure if this is a bug.
          Utlilities > Sub-menu list is doubled in Mozilla FF. Same thing within the Payment sub-menu screen. (Desktop & Large Screen)
          Looked fine in Chrome.
          Diana Hall
          http://aGardenPlace.com

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            #20
            Re: Miva Merchant 9 Bugs

            Hi Diana

            I am not able to reproduce what you are seeing, what modules do you have installed that add items to the Utilities > Sub-menu?

            Thanks
            -Eric
            Eric Foresman
            Software Tester
            Miva Merchant
            http://www.mivamerchant.com/
            [email protected]

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              #21
              Re: Miva Merchant 9 Bugs

              Hmmm, it's working fine now in FF, no longer doubling menu. But I'm also getting an error pop-up on the main Utilities page causing the page to be blank while it tries to load. Looks to be r/t custom fields. Maybe that is causing a problem.
              Screenshot at http://agardenplace.com/miva/graphic...ties_error.jpg

              Modules under Utilities > Sub-menu are: Google Wallet ( Disc), Show Baskets, Sort Categories and Products, Coupon Utility, Delete PayPal Tokens, Addendum (not using), Template Data Field, Rate This (not using),Tool Kit, Restock Shelves, Image Mgmt, FedEx Close Service, Faux Order, Easy Acct, Lost & Found Orders, Got To Page.
              Last edited by diana; 11-17-14, 12:23 PM.
              Diana Hall
              http://aGardenPlace.com

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                #22
                Re: Miva Merchant 9 Bugs

                Originally posted by Rick Wilson View Post
                Please post any bug reports for Miva Merchant 9 in this thread.
                Half the features in my 9 admin does not work.

                Robert

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                  #23
                  Re: Miva Merchant 9 Bugs

                  I am having two problems with the Universal Search box:

                  1. It doesn't work. Nothing happens at all. I type stuff in and nothing shows up. I hit enter and nothing happens.

                  2. The search box itself only shows up when my browser window is sized "right". It will be there and then I will resize the window and -poof- it is gone. Then I will resize the window again and it magically reappears.

                  Both problems occur in both Firefox and Chrome.
                  Matt E.
                  www.harpkit.com

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                    #24
                    Re: Miva Merchant 9 Bugs

                    1. It doesn't work. Nothing happens at all. I type stuff in and nothing shows up. I hit enter and nothing happens.
                    We know there are at least 2 third party modules that break this functionality. One of them is Payment Supermod 5.0001 (we have yet to get other versions to test against). The other one we know exists, but haven't isolated the module yet.

                    Do you happen to have Payment Supermod?

                    We have a fix on our end (even though it's caused by bad CSS in a third party module) slated for 9.0001.
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      #25
                      Re: Miva Merchant 9 Bugs

                      No. I don't have Payment Supermod. Would you like me to post or PM you a list of third party modules I use to help you isolate the module?
                      Matt E.
                      www.harpkit.com

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                        #26
                        Re: Miva Merchant 9 Bugs

                        No. I don't have Payment Supermod. Would you like me to post or PM you a list of third party modules I use to help you isolate the module?
                        No, we'll need to download a copy of your site. Are you hosted with us? If you are and you're ok with us downloading your site, will you shoot me an email?
                        Thanks,

                        Rick Wilson
                        CEO
                        Miva, Inc.
                        [email protected]
                        https://www.miva.com

                        Comment


                          #27
                          Re: Miva Merchant 9 Bugs

                          I have the same problem on a DEV site the Search feature is not working at all.
                          Jon

                          Viscott Limited
                          www.viscott.com

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                            #28
                            Re: Miva Merchant 9 Bugs

                            Jon,

                            Do you have Payment SuperMod on that dev site?
                            Thanks,

                            Rick Wilson
                            CEO
                            Miva, Inc.
                            [email protected]
                            https://www.miva.com

                            Comment


                              #29
                              Re: Miva Merchant 9 Bugs

                              Originally posted by Rick Wilson View Post
                              Jon,

                              Do you have Payment SuperMod on that dev site?
                              No I don't.
                              Jon

                              Viscott Limited
                              www.viscott.com

                              Comment


                                #30
                                Re: Miva Merchant 9 Bugs

                                Jon,

                                Do you have any CBS, eMedia or Viking mods in it?
                                Thanks,

                                Rick Wilson
                                CEO
                                Miva, Inc.
                                [email protected]
                                https://www.miva.com

                                Comment

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