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    Search Icon showing as Letter "j" instead of Magnifying Glass

    On the Suivant theme, where there is supposed to be a Magnifying Glass icon, it instead shows the letter "j"

    Look at the end of the top navigation bar after the link for clothing and jewelry:

    http://dev.thebuddhagarden.com/medicine-buddha-1.html

    Any ideas on how to fix this?

    Actually, it looks like ALL my icons are messed up... The icons before the Orders and My Account tabs at the top show as single letters, and the icons under the contact column (footer area, bottom right), show as letters, too?

    Thanks in advance.
    Mark Romero
    ~~~~~~~~

    #2
    Re: Search Icon showing as Letter "j" instead of Magnifying Glass

    Check your global Head template and look for:

    <link href="//maxcdn.bootstrapcdn.com/font-awesome/latest/css/font-awesome.css" rel="stylesheet">
    Gordon Currie
    Phosphor Media - "Your Success is our Business"

    Improve Your Customer Service | Get MORE Customers | Edit Any Document Easily | Free Modules | Follow Us on Facebook
    phosphormedia.com

    Comment


      #3
      Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

      I have the same problem with my site. If that line of code is not in the header, should it be, and where?

      Thanks.

      Comment


        #4
        Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

        On my installation of that theme, the icons are actually from a font called ElegantIcons. There should be a bunch of font files in a "fonts" folder that are referenced by the "fonts.css" file. Maybe those are missing, or were moved so the reference to them from the CSS file is broken.

        Does that help?

        Josh

        Comment


          #5
          Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

          Thanks Josh. The folders are there, but all four of them result in an error message if I try to open them:

          Unable to read the file or the file format is not supported.

          The icons show up sometimes, other times, they are all just a single letter.

          I've noticed this on other Suivant sites as well.

          Comment


            #6
            Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

            Are you saying that the folders give that error when you try to open them, or the font files themselves? You should at least be able to open the SVG files in a text editor. Windows and Mac should both let you open a TTF natively as well.

            Also, I just realized that we're talking about the magnifying glass for the search icon, which uses a different custom font that's actually called "Suivant". I was thinking of the image zoom icon, which is also a magnifying glass. My mistake. Do you have the Suivant font files as well?

            My "fonts" folder contains:

            ElegantIcons.eot
            ElegantIcons.svg
            ElegantIcons.ttf
            ElegantIcons.woff
            Suivant.eot
            Suivant.svg
            Suivant.ttf
            Suivant.woff

            Comment


              #7
              Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

              Hi Mark,

              When I view your site, I am seeing 404 errors for the Suivant fonts when the browser is trying to fetch them from the "fonts" folder. Can you confirm that those files are uploaded to the server?
              Matt Zimmermann

              Miva Web Developer
              Alchemy Web Development
              https://www.alchemywebdev.com
              Site Development - Maintenance - Consultation

              Miva Certified Developer
              Miva Professional Developer

              https://www.dev4web.net | Twitter

              Comment


                #8
                Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                Originally posted by Matt Zimmermann View Post
                Hi Mark,

                When I view your site, I am seeing 404 errors for the Suivant fonts when the browser is trying to fetch them from the "fonts" folder. Can you confirm that those files are uploaded to the server?
                Hi there, Matt:

                Where would I confirm they are on the server? Could you tell me what path they should be in?

                Thanks in advance.

                (Oh, and am I to assume then that Bruce's advice does not apply here?)
                Mark Romero
                ~~~~~~~~

                Comment


                  #9
                  Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                  Hi Mark,

                  If you access your site through FTP, your path should be something like /subdomains/httpdocs/fonts/

                  As for Gordon's advice, you are correct. This ReadyTheme does not utilize Font Awesome.
                  Matt Zimmermann

                  Miva Web Developer
                  Alchemy Web Development
                  https://www.alchemywebdev.com
                  Site Development - Maintenance - Consultation

                  Miva Certified Developer
                  Miva Professional Developer

                  https://www.dev4web.net | Twitter

                  Comment


                    #10
                    Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                    Thanks Matt:

                    I had to upload the correct fonts. I had originally started out with the Optics Framework. When I applied the Suivant framework, the old optics fonts were still in the httpdocs/fonts/ folder.

                    That might be something to pass along to people is that if they start on one framework and then decide to try a different framework, they will probably have to copy over some fonts, images and CSS files by hand.

                    Thanks again, and consider this solved.
                    Mark Romero
                    ~~~~~~~~

                    Comment


                      #11
                      Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                      I'm having the same issue. Moved from dev to live and now my icons aren't displaying. Contents of /httpdocs/fonts:

                      ElegantIcons.eot
                      ElegantIcons.svg
                      ElegantIcons.ttf
                      ElegantIcons.woff
                      fontawesome-webfont.eot
                      fontawesome-webfont.svg
                      fontawesome-webfont.ttf
                      fontawesome-webfont.woff
                      fontawesome-webfont.woff2
                      FontAwesome.otf
                      optics.eot
                      optics.svg
                      optics.ttf
                      optics.woff
                      Suivant.eot
                      Suivant.svg
                      Suivant.ttf
                      Suivant.woff


                      Any idea what may be missing or wrong path?

                      Comment


                        #12
                        Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                        Just fixed it myself.

                        Comment


                          #13
                          Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                          Hi,

                          Just wondering if you could explain the fix.

                          Thanks
                          Dave C
                          Dave C
                          The Window Technicians, Inc.
                          Andersen Window and Door Hardware
                          http://www.parts-aw.com

                          Comment


                            #14
                            Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                            Hi, haven't solved it yet, as I've been busy with family and thanksgiving... but issue is it DOES work with http://www.site.com, but not with http://site.com (no www). Hope this helps you.

                            Comment


                              #15
                              Re: Search Icon showing as Letter &quot;j&quot; instead of Magnifying Glass

                              cross site scripting issue most likely.

                              make sure you have this in your htaccess file

                              RewriteEngine on
                              RewriteCond %{HTTP_HOST} ^example\.com$ [NC]
                              RewriteRule ^(.*)$ http://www.example.com/$1 [R=301,L]


                              and, your css files (or css file script AKA css.php) are referenced with

                              <link rel="stylesheet" type="text/css" href="//domain.com/style.css">
                              Bruce Golub
                              Phosphor Media - "Your Success is our Business"

                              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                              phosphormedia.com

                              Comment

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