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    Problems with Internet Explorer

    URL - www.parts-aw.com
    MIVA 9.04
    ReadyThemes - Suivant

    Hi All,

    Have major problems with IE V11. and our site (www.parts-aw.com). All image links are broken as well as some broken links. The site displays correctly in FireFox, Chrome and Safari both on desktop and iPad/iPhone. The site is totally unusable with IE. Have checked with IE 9.0 and found the same issues.

    Have open ticket which appears to be going nowhere. Not sure how long this has been going on as I am a FF user and like a dummy failed to check the site using IE. I have used IE on both our Production Site and our DEV Site, same problem on both.

    This trip to MM9 and Suivant has been a bust so far.

    Any insight would be helpful.

    Dave
    Dave C
    The Window Technicians, Inc.
    Andersen Window and Door Hardware
    http://www.parts-aw.com

    #2
    Re: Problems with Internet Explorer

    Your templates are all messed up

    Code:
    <!-- Add Client Dimensions -->
    </head>
    <body>
    <!-- page contents Commented out because it displays -->
    </body>
    </html>
    <base href="http://www.parts-aw.com/Merchant2/" />
    <meta charset="utf-8" />
    <!-- Add Google Tag -->
    <script type="text/javascript" src="http://www.parts-aw.com/Merchant2/clientside.mvc?T=46ca4cd9&Module_Code=mvga&a mp;Filename=mvga.js"></script>
    <meta name="google-site-verification" content="dtrctfyvhuo4QT9be0WIIptOPu4zmKCpdxlvAce7srY" />
    <meta http-equiv="X-UA-Compatible" content="IE=edge" />
    <meta name="viewport" content="width=device-width, initial-scale=1" />
    <link rel="canonical" href="http://www.parts-aw.com/category/AW.html" />
    <meta name="keywords" content="Andersen Windows,Anderson Windows,Andersen Awning Windows, Anderson Awning Windows, Andersen Operator Covers, Awning Windows,Awning Window Parts,Awning Window Operator Handles, Awning Window Parts,Awning Window Hardware" />
    <meta name="description" content="Next Business Day Shipping for all In-Stock orders. No Sales Tax." />
    <!-- <link href="../css/css.php" rel="stylesheet" /> -->
    <!-- Start Chrome Addition -->
    <link href="../css/css.php" rel="stylesheet">
    <!-- End Chrome Addtion -->
    <style type="text/css">
    body
    {
    font-family: Verdana, Geneva, sans-serif;
    }
    </style>
    <link href="https://fonts.googleapis.com/css?family=Maven+Pro:400,500,700,900|Playfair+Display:400,400italic,700italic" rel="stylesheet" data-norem />
    <!--[if lt IE 9]>
    <script src="../js/modernizr.js"></script>
    <script src="../js/respond.min.js"></script>
    <![endif]-->
    <link href="../humans.txt" rel="author" />
    </head>
    <body id="js-CTGY" class="boxed ctgy AW">
    The main culprit is that your base href is outside the <head></head> area and you have multiple <body></body> instances.
    Bruce Golub
    Phosphor Media - "Your Success is our Business"

    Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
    phosphormedia.com

    Comment


      #3
      Re: Problems with Internet Explorer

      Bruce,

      I would agree but I'm not sure where to start the correct process. I'm not even sure I know which template you were referring to in your response. How would advise starting the correction process?

      Dave
      Dave C
      The Window Technicians, Inc.
      Andersen Window and Door Hardware
      http://www.parts-aw.com

      Comment


        #4
        Re: Problems with Internet Explorer

        Yea, a road map would be good.

        If it was me, I'd start with our Template GPS module and use it HTML Comment feature. This places HTML comments like <!-- Begin Head Tag/CSS template --> and <!-- End Head Tag/CSS template -->.

        That lets you easily identify where code is coming from. Now, you could do this yourself, but Template GPS does this (and much more) in seconds. It also has a great search feature so you could look for say <body> and locate all templates with that code in it.
        Bruce Golub
        Phosphor Media - "Your Success is our Business"

        Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
        phosphormedia.com

        Comment


          #5
          Re: Problems with Internet Explorer

          Bruce,

          I did that several days ago, I also purchased "Edit This" both apps work on my DEV Site but "Edit This" will not open on the PROD site.
          Dave C
          The Window Technicians, Inc.
          Andersen Window and Door Hardware
          http://www.parts-aw.com

          Comment


            #6
            Re: Problems with Internet Explorer

            Send a support ticket and we can help on Monday.
            Gordon Currie
            Phosphor Media - "Your Success is our Business"

            Improve Your Customer Service | Get MORE Customers | Edit Any Document Easily | Free Modules | Follow Us on Facebook
            phosphormedia.com

            Comment


              #7
              Re: Problems with Internet Explorer

              Originally posted by dcatel View Post
              Bruce,

              I did that several days ago, I also purchased "Edit This" both apps work on my DEV Site but "Edit This" will not open on the PROD site.
              I assume by "not working" you mean not licensed. If so, try using your order ID on the Live site again for Template and Edit this, then run the "Add/Remove HTML Comments" tab.
              Bruce Golub
              Phosphor Media - "Your Success is our Business"

              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
              phosphormedia.com

              Comment

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