Points & Loyalty Module is now Live!

[heatherwebdev]

Are there template changes needed on osel / opay to see the partial payment option? I checked that the points item is assigned to all of the correct pages, but right now when I check out with it, I see my total amount of points and nothing else. If I have more points that total over the order price, I don't have an option to partially use the points. And if i have less points than my order total, there's no indication for how I would split the payment. I can select the points method, and if I try to checkout with it, it says that I have insufficient points. I want to be able to spend all of my points even if it doesnt cover the whole order.

[Brennan]

Yes, the Points module leverages the same split payment system for customer Credit. Those changes can be found here:

https://www.miva.com/mm9.3_template_changes.html

[Jake Herbert]

Hi,

With regard to the way the points is allocated to an order value, it appears that it treats points used as a payment rather than as a discount.

In this respect it's quite different to the Sebenza module which applied a discount.

I can't really see the logic of the change.

For example a 100 dollar order where 10 dollars was paid by points.

With the Sebenza module the invoice shows 100 dollars less 10 dollar discount, so 90 dollar total.

With this new module it shows a 100 dollar order with a 10 dollar points use is still a 100 dollar order. Just that 10 was paid by points and 90 by card.
That to me isn't logical, as it's really a 90 dollar order for tax and record keeping purposes.

For us I think that will cause issues when we import the order in Order Manager too.

Can anyone please clarify, perhaps I'm missing something.

Thank you.

Jake

[Brennan]

Hi Jake -

When building this new feature we looked at both options and discussed them quite a bit.

In the ended up going with redeeming the points as a payment method. It had a few advantages over applying them as a discount:

- Better customer experience when points cover the entire order amount.
- Doing it as a payment method allow tax and shipping to be applied to the order before applying points so points can cover both tax and shipping
- Allows an easy way to apply points for when taking orders via the admin

Because of the template level functions available, if you really wanted it to work as the Sebenza module does, it would be possible with some
customizations to the page templates.

As for Stone Edge, their latest Integration using our JSON API does support points. It treats them how they treat customer credit and
converts it over to a store credit and applied to the order.

[heatherwebdev]

I wasn't a fan of how it was set up as a payment module vs. a discount either, so I ended up created a system using custom fields (to keep track of points) and toolkit (to apply the discount).

[Viscott]

Setting up this module as a Payment Method is very problematic. 1. It's not real money 2. It needs to be mapped to something when it is being used as a payment method. 3. This gives a very inaccurate accounting of gross sales. 4. There is not a way currently to track and manage the banking of points and how they are being redeemed against orders. This creates an accounting nightmare.

[KayfabeRockStar]

Could anyone offer some insight on how one would use this to offer a customer referral? If Customer A referred customer B ... and customer B signed up for an account or bought something then Customer A would receive points. Thanks!