Upsale Question

[Darin]

Does Upsale require the item(s) in the basket to have a price on it? We have a product with a price of $0.00 which we would like to trigger an upsale of another product (that has a price associated with it.) But when customers put the first item in their basket and progress through checkout, they do not get the upsale option. It does work properly, however, with priced items. Can it be made to trigger upsale even with the basket item having a price of $0.00?

[QuicklyCodely]

Darin,

I was able to get this to work. Check your settings under Shipping/Settings under the top section Shipping Rules see if the checkbox "Skip Shipping/Payment Selection for Free Orders" is checked. Try unchecking that and see if it works then.

Best regards,

Jeff