I've been using T-Hub now for a few weeks and so far it has been great. There does seem to be one snag that I can't figure out. I have several products that have a single checkbox attribute. When a customer ticks the checkbox it will typically add something to the order as well as increase the price of the product. The new price gets passed correctly from Miva to T-Hub but the attribute information does not.
For example. I have Product X for $25.00. There is a checkbox attribute for product X to 'add product Y for $10'. When the order gets downloaded to T-Hub all that is shown on the invoice is Product X for $35. There is no information about adding product Y.
Information from other types of attributes (radio, drop down, text) are all successfully passed to T-Hub. It is only the checkbox attribute which fails to write to T-Hub.
I have checked in with T-Hub about this and they indicate the problem is on Miva's end. Has anyone else had this issue? Maybe it is a bug with the T-Hub Connector Module?
For example. I have Product X for $25.00. There is a checkbox attribute for product X to 'add product Y for $10'. When the order gets downloaded to T-Hub all that is shown on the invoice is Product X for $35. There is no information about adding product Y.
Information from other types of attributes (radio, drop down, text) are all successfully passed to T-Hub. It is only the checkbox attribute which fails to write to T-Hub.
I have checked in with T-Hub about this and they indicate the problem is on Miva's end. Has anyone else had this issue? Maybe it is a bug with the T-Hub Connector Module?
Comment