DNS on Cloudflare

[pmlvalerie]

ids Scott, the HEAD Tag Content in User Interface/Global Settings. I put <mvt:comment></mvt:comment> as the first line.

I wish I knew why/how this fixed my import/upload problems but I've tried both CSV and XML files and both have worked since doing that. Neither had worked after we implemented Cloudflare a few weeks ago.

delcorsets came up with this solution originally.

Valerie

[delcorsets]

ids Scott, it can really be any update to any template. I had discovered that by navigating away from Data Management and then updating any template CF will "verify" you and then you can navigate back to Data Management and then uploads will work. Ideally this could be fixed somehow in CF but for the time being it's a workaround.

[ids]

Which HEAD Tag content section?

Scott

[pmlvalerie]

We have been unable to use the Data Management tools to upload or import since adding Cloudflare. For example, add/update products via CSV and the XML import did not work. These processes just hung. Never finished.

Cloudflare DNS configuration did not need changing.

Leanne suggested adding <mvt:comment></mvt:comment> to the HEAD Tag Content section. This has fixed both problems. (Thank you again!)

Valerie

[ids]

Also, there was a whitelist WAF custom rule I didn't know about. This seemed to fix some other issues with the Checkout we ran into.

Scott

[ids]

Turns out the simple solution to the issue, not in my notes, the Page Rule setting: SSL => Full is needed.

Scott

[ILoveHostasaurus]

If this was not configured by our staff I would not really have any idea what could be set. I'd recommend getting in touch with support and inviting someone from here to the account to go over the settings. We can also alter the admin URL to the recommended configuration of differing from the shopper-facing URL.

[ids]

So far the result is: the front end works nicely. However, we can't access admin.mvc. I'm not sure what except that maybe I am missing something. I made a page rule for admin.mvc and also create IP access in WAF. Also, SSL for the admin url isn't recognized as valid for some reason. This is the first non-pro (free) CF account I've configured but there isn't anything here that needs the Pro level.

Ideas?

Scott

[pmlvalerie]

ids Yes, I can ftp files just fine. Thank you for the suggestion. I do not know how to create a rule like that unfortunately. CF seemed to so easy to implement at first.

ILoveHostasaurus , emailed you the ticket numbers. I've also sent you an invite for our Cloudflare account. Thank you for any suggestions or assistance.

Valerie

[ILoveHostasaurus]

We added Cloudflare Pro at the beginning of June. Miva had to do some internal configuration for it to work. It was hit and miss but is most working now except we cannot upload any file. Uploads hang. Cloudflare is the suspected cause.

This means we cannot upload the XML file for the GA4 update in 10.07. Very frustrating! Waiting to hear back from Miva tech support.

Please email me the ticket number so I can take a look. [email protected]

CF should not interfere with uploads unless the WAF is stopping it because it thinks its some type of attack attempt.

[ids]

I've configured a few stores for the CDN features on Pro. Not sure this applies. Can you FTP the files? Off the top of my head you might need to create a rule or a pass through in DNS for anything that doesn't get cached like FTP.

Scott

[pmlvalerie]

We added Cloudflare Pro at the beginning of June. Miva had to do some internal configuration for it to work. It was hit and miss but is most working now except we cannot upload any file. Uploads hang. Cloudflare is the suspected cause.

This means we cannot upload the XML file for the GA4 update in 10.07. Very frustrating! Waiting to hear back from Miva tech support.

On the bright side, with Cloudflare we are not getting bogus customer accounts or forms so it is stopping the bots. We decided against using captcha. However, if the upload problem cannot be resolved, Cloudflare Pro may not be a good solution.

Good luck with the DNS. Please post how it goes. Thank you -
Valerie

[ids]

Thanks David.

Scott

[ILoveHostasaurus]

That won't work.

The alternative is Cloudflare Business plans allow you to point only a CNAME record at them, where your name servers remain what they were, if you choose to use that option. The Free and Pro plans mandate name servers be changed to theirs.

[ids]

Thank you.

Follow up: I doubt this would work, but, can the NS records be the only records needed? So, registrar points to CF and CF points to Miva nameservers? The idea here, simp0licity for client and or until I can get access to the CF account to verify the records.

Scott