PayPal Commerce

[ids]

Trying to get a client up to date with PayPal Commerce. I am unable to fill in the CONNECT button application. Client needs to do this personally even if I had the creds to login. Client completed but received a popup alert that the information was being reviewed. I told the client to wait. There was an approval response about 2 hours later. The Miva admin screen didn't reflect a connection. I suggested the client needed to login with the connect button again. It didn't complete the link to Paypal and the client went through the application forms again. The response was that it was already approved.

I've NOT seen these screens before. Client's have always been accepted immediately. What is Miva/PayPal expecting for this to CONNECT properly.

Scott

[Brennan]

Can you email me the customer and I can take a look? Usually when the account is pending, each time you view the settings in the Miva admin, it makes a call out to get an updated account status.